Question about HP LaserJet 1012 Printer

1 Answer

HP 1012 Laserjet. When I plug into USB port on laptop it starts searching for a driver. It says it can't find one. I go to HP and try to download driver and it does not work. I'd sure like to get my hands on a start up disc. I lost mine but I think that would solve the problem. I have Vista and have spent hours trying to get up and running.

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  • Rommel Alilin
    Rommel Alilin Nov 09, 2010

    Vista 64 or 32?

  • itldoranch Nov 09, 2010

    What was it about my going to HP and downloading the drivers and NOT having it work did you not understand? It never asks me to RUN the download. As I stated, I have tried the link you sent me several time and I cannot get it to work.

  • itldoranch Nov 10, 2010

    Do I have to clear each tmp file individually? It took forever but there was 2 I could not delete. One labeled Low and the other RTKBTMNT (Realtec audio). I've tried everything and it seems the driver I want is labeled so I managed to put it on my desktop. When asked to browse I've tried everything. I put C:\Users\Keith\desktop\jl1010 bla bla, and it says that is a bogus location. I need a friggen start up disk or another printer. This is BS. Do you have any suggestions? There was never anything in my temp files with a 7z in it. Nothing. I checked every file.



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You need the drivers to install the printer on PC.
Click on the link below to download the drivers and install
After you have downloaded the file, run the file and complete the installation. Later connect the PC.

Download link

Thank you for contacting FixYa

Posted on Nov 09, 2010

  • 3 more comments 
  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 09, 2010


    You need the drivers to install the printer on PC.
    Click on the link below to download the drivers and install
    After you have downloaded the file, run the file and complete the installation. Later connect the PC.

    Download link

    Thank you for contacting FixYa

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 09, 2010

    Click on START
    Right click on COMPUTER
    left click on PROPERTIES

    From the Window : Check under System Type : it should display as 32 bit operating system or 64 bit operating system
    Close the Windows

    Click on the link to go to the download page to download the Drivers
    Download Link

    Before you download, Clear the temporary folder
    Click START
    under START SEARCH ( or RUN option )
    Type "%temp%" ( without quotes) and hit enter key
    Delete all the files and folder you find in ( they are all temporary files and no harm if you delete them )

    Download the software/drivers from the given link above and run the installation file
    Later open the same %temp% folder and you will find a folder created ( maybe 7z name )
    Copy the folder from temp folder to desktop

    Now connect the printer to PC
    If it prompts you to locate the drivers by browse option
    Give the location to the 7z folder and click ok

    It should install the software without a problem

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 10, 2010


    Do let us know if the problem is solved.

    FixYa Team

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 10, 2010

    You have the Zip file downloaded so once you run the zip file. it will extract the actual contents of the software ( just like you find in software disk ). It will create a folder and when the Wizard is prompting you to locate the drivers, give the location to the folder it has extracted.

    To unzip, you need WinRAR or WINZIP software in your pc. You cannot delete all the temp files so do not worry if one or many files are left undeleted.

    Have you tried to use the option LOCATE DRIVERS IN MY COMPUTER when you get the wizard screen asking for Drivers ?

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 10, 2010


    Were you able to resolve the issue ?




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