Question about APC Back-UPS ES 725 Broadband (BE725BB-TU) UPS System

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Telephone use for apc surge protector

Does the telephone wire have to go to the telephone jack to make it work for the phone?
Thanks

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  • 319 Answers

Yes, you must run your phone line thru the BackUPS for it to properly protect telephone equipment!

Please read this document for further help.

Posted on Jun 17, 2008

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My motorola Model K704B is saying "no line in what can I do to fix it


The "No Line" message means that the base of the cordless phone either doesn't have power, the line is damaged or that the handset/base are not communicating properly. To diagnose the problem, first check that the base AC cord is connected to a good outlet. You may want to unplug the cord from both the phone and the wall outlet and then plug it in again. (I've seen a case where someone turned off a surge protector and forgot to turn it back on; without power, the cordless phone won't work.)

To check if the problem is the phone line, I like to use an old corded telephone. Plug the backup phone in and check for a dial tone. If there is no dial tone, try a new RJ-11 cord. If there is still no dial tone, try the test phone at another jack. If you can, find the box where your telephone line service comes in. Open the box and look to see if there is an RJ-11 jack. If that jack is present, try using the test phone and listen for the dial tone. If there is no dial tone at the service box, contact your phone company. They should fix this problem for free. (It's possible that rodents have damaged the phone line outside of your home.) If the box doesn't have an RJ-11 jack, you'll need the phone company to test the service and repair it if needed.

If there is a dial tone at the service jack, then you have an inside problem. If there was no dial tone at only the first jack, you can check the jack itself. Unscrew the face plate and look at the back of the unit. There are two types of connections. If you have the screw terminals, look for a disconnected wire. Strip a new section of wire and secure it under the correct screw on the face plate. See http://cablesupply.com/content/47-telephone-connections-and-rj11 for the wiring pattern. If the jack uses a keystone, you'll need a punch-down tool that is available in many hardware stores in the electrical wiring section. Do not strip the conductor; just push it down into the correct slot of the keystone. If the problem is not at the jack, you'll need to check all of the wiring from the service box for damage. Your telephone company will do this for a fee.

If the test phone had a dial tone at all of the telephone jacks, then the problem is with the cordless handset and the base. One of the two units is not communicating correctly (transmit/receive). If your cordless phone is still under warranty, contact Motorola. If only one handset can be used with the base, replace the phone. If your cordless phone can pair multiple handsets with the base and only one handset is giving the "no line" message, replace the handset.

I hope this helps.

Cindy Wells

Feb 05, 2016 | Motorola Cell Phones

1 Answer

MFC-8710DW has no power


If your Brother machine does not appear to have power,then check whether or not the date and time appear on your Brother machine's LCD. If anything is displayed on your Brother machine's LCD, then it is most likely receiving power.If your Brother machine's LCD is blank, continue to Step 2.
Verify the Brother machine's power cord is connected securely to the power outlet. If you are using a surge protector, extension cord, or power switch, disconnect it and plug the Brother machine directly into the wall outlet.
Please note Brother strongly recommends that you connect your machine to a surge protector.Because To protect your investment against power surges and lightning,
In particular, we suggest that you use a surge protector that is compatible with both standard A.C. power cords and telephone line cords. Surge protectors equipped with telephone jacks will assist in insulating your machine from any power surge that might travel through a telephone line.
If the Brother machine is turned OFF, its LCD will be blank. Please make sure the Brother machine is powered ON by pressing and holding the On/Off or Power Save key. This key is located in the upper-right corner of the control panel.
If your Brother machine's LCD is still blank, connect it to a completely different, known working power outlet. If the Brother machine powers up, then the problem is related to the original outlet.
-OR-
Confirm the power outlet is working by plugging another known working device (a lamp, radio, etc.) directly into the same outlet. If the other device does not work, the problem is related to that power outlet. If a wall switch controls the outlet, verify that the switch is ON.
If your Brother machine still will not power on, please contact Brother Customer Service.
Or

Please Follow Us On Brother Printer Support

Jan 02, 2014 | Brother printerall-in-onelaser mfc8710dw

2 Answers

Continous whine sound on APC Surge Protector 600


Hello Glen,

Yes, The batteries in UPS systems have a 2.5 to 3 year life span so your unit does need new batteries. The whine is usually caused by the charge circuit trying to push the charge to the damaged cells in the battery. You should be able to get replacement batteries from your local battery dealer, no need to order "special" UPS batteries. Open your UPS cover and remove the old battery and bring it to the dealer and they will match it to their stock.

Jul 19, 2012 | Computers & Internet

1 Answer

We have a telephone handset and base the Gigaset A265 which is not ringing in the house but going straight to our message system on our computer via our internet provider orange. We can call out but are...


Hello.

Reset the phone:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two instead of a couple to five minutes. That way you can get more of an idea of whether your phone will work. After an hour or two plug in everything. If resetting the phone doesn't work then try the next step.

Check the surge protector:

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone. It could be that the phone line plugged into the surge was loose or not plugged in securely.

Try a different phone plug, outlet.

Check the base:

Is the base dusty and have possible dirt in the prongs where the phone sits? Lift the base and blow off dust.

Check the handset for dirt.


Rub metal connections on handset and base:

Use a pen cap or coin and rub the metal connections on the bottom of the handset. Rub the prongs, metal connections on base.

Hope these suggestions help.

Sep 01, 2011 | Siemens Cell Phones

1 Answer

My APC BE500U keeps resetting


It certainly indictes a problem with the APC unit a replacement bettry may or may not solve the problem. Do you really need one as you have an anti surge protector?

Sep 18, 2009 | APC 500VA BE500U Back-UPS ES...

2 Answers

Donno how to use


Hi,

Surge protector, minimizes voltage spikes or burst that could damage your electronics. You may not see it doing anything but it does. It clips those voltages to the right rating befrore letting them in to your system.

I hope this helps.

Jun 14, 2009 | APC BE325 SURGE PROTECTOR + BATTERY...

1 Answer

Power supply shot when 3 weeks on same surge prot. all other eq. ok


YES !! IT CAN DAMAGED THE POWER SUPPLY , WHAT i SUGGEST IS TO USE AN APC BATTERY BACK UP & SURGE PROTECTION , SAME USE FOR COMPUTERS , FOR MORE INFORMATION GO TO:
http://www.apc.com , hope this helps , AJ

May 18, 2009 | Maxent MX-27X1 27 in. HD-Ready LCD...

1 Answer

Surge protectors


No no need to charge there may loose contact between power cord and surge protecter or internal loose contact between sockets that can be removed

Nov 12, 2008 | APC Back-UPS Office 500VA (BF500) UPS...

1 Answer

When i dial and press the talk butto, i still hear a dial tone...please help


Please follow these troubleshooting steps;

Tip 1 of 9
Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.



Tip 2 of 9
If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.
In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.
Please contact your service provider to obtain DSL filters and installation information.



Tip 3 of 9
Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.


Tip 4 of 9
To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.



Tip 5 of 9
Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.



Tip 6 of 9
Disconnect any other equipment that is connected in series with your phone. If you phone begins to perform normally, there is a compatability issue with your other equipment.



Tip 7 of 9
If your phone shares a power outlet with a modem, or if it is plugged in to a shared surge protector, try plugging the phone (or modem/surge protector) in at a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use separate surge protectors.



Tip 8 of 9
There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. This is normal radio operation.



Tip 9 of 9
You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company

May 01, 2008 | Vtech Cordless 6041 Phone

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