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use bypass tray, you must use thick 3 or thick 4 and the size needs to be close to the size of index, the tray settings need to be set for thickness and size and color then the same has to be set in the driver in computer also, when you go to print hit properties and change the tray to bypass and thick 3 or thick 4 and then the same size you selected in the copier and it should work. if by chance it asks you load paper in bypass after you hit print then it didnt get setup correct. check to see if you got the driver saying the same as the copier tray. ask if you need help
please give correct info... there is no bizhub c362 there is a c352 but your post is in the c203.... if its a c203 then the tx reports are in the utility/counter then common settings. i can help you more if needed
Hi one thing you could try is to update the firmware to the most up to date level also check there is some times special firmware to fix issues similar to this if not you will need to change the print head
I found this that may help you:
"Set the date and time
You can set the date and time from the control panel. When a fax is transmitted, the
current date and time are printed along with the fax header. The date and time format
is based on the language and country/region setting. NoteIf your HP all-in-one loses power, you will need to reset the date and time.
1 Press Setup.
2 Press 4, and then press 1.
This selects Basic Fax Setup and then selects Date and Time.
3 Enter the month, day, and year by pressing the appropriate numbers on the
keypad. Depending on your country/region setting, you might enter the date in a
The underline cursor is presented initially beneath the first digit; it automatically
advances to the next digit when you press a button. The time prompt
automatically appears after you enter the last digit of the date.
4 Enter the hours and minutes.
5 If your time is displayed in the 12-hour format, press 1 for AM, or 2 for PM.
The new date and time settings appear on the control panel display. "
Set the date and time You can set the date and time from the front panel. When a fax is transmitted, the current date and time are printed along with the fax header. The date and time format is based upon the language and country setting. Normally the computer software sets the date and time automatically. 1. Press Setup. 2. Press 3, then press 1. This selects Basic Fax Setup, then selects Date and Time. 3. Enter the month, day, and year (last two digits only) by pressing the appropriate number on the keypad. The underline cursor presented initially beneath the first digit advances automatically to each digit after, each time you press a button. The time prompt automatically appears after you enter the last digit of the date. 4. Enter the hours and minutes. The AM/PM prompt automatically appears after the last digit of the time is entered. 5. Press 1 for AM or 2 for PM. The new time and date settings appear on the front panel.
Press the Left ( ) or Right ( ) Arrow button to select Basic Setting , and then press OK .
Press the Left ( ) or Right ( ) Arrow button to select Date and Time , and then press OK .
After Enter date appears on the control panel display, use the keypad on the control panel to type the date in the correct two-digit format, MM-DD-YY (01-01-10). After entering the date, press OK .
After Enter time appears on the control panel display, use the keypad on the control panel to type the time in the correct two-digit format, HH:MM (10:15), and then press the Right ( ) Arrow button to switch between AM and PM . After entering the time, press OK .