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Need to reset the drum on a Brother DCP7040, can't find the info in the user's guide

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1. Open the front cover.
2. With the front cover open, press the Options button.
3. It should say something similar to "Reset Drum". Press the Up button to select Yes.
4. Once it says "Accepted" you can close the front cover and the drum counter will be reset.

Hope this helps! Good luck!

Posted on Nov 09, 2010

  • jack_smith20 Jan 17, 2011

    which one is the option button ??

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Brother dcp 7010 errors unable to print Use user guide but problem not solved


Hi Raj, please describe the error details( paper jam, color lights, blinking, solid, toner is original /refilled ? Recently changed-opened the fuser or the drum ?

To reset the drum error for a Brother DCP 7010 printer:
Turn the printer on and leave it like that.
Open the front panel.
You should see on the screen a message : drum change. Press "yes".
After that, the LED that was flashing near the drum will stop alerting.

Nov 26, 2014 | Office Equipment & Supplies

2 Answers

Drum Life Ends soon - Brother


The problem with this is the design. Each toner cartridge has a microchip on it, that counts the pages you print. The company has determined that you get x amounts of prints. Then you have to replace it, empty or not. This printers do not work the same way as an expensive professional business copier. In an pro style there is a spent toner cartridge that collects all of the wasted toner that is on the drum. On a small business/home style this spent toner goes back into the cartridge. There is no level indicator, even on the inkjet printer. They too, have a chip that says you have x amount of prints/cleaning cycles they can go through. Look up inkjet refill kits or inkjet cartridge programmer.

Mar 31, 2014 | Brother Mfc-7340 All-in-one Laser Printer...

1 Answer

I have a Brother MFC-9180, it has a DR8000 in it. The machine come up on the display saying "Change drum soon" which I have done, the new drum did not come with a page to feed into the drum. I want to...


Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:
  1. Turn the the machine's power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

Or Try this:
http://welcome.solutions.brother.com/BSC/public/as/au/en/faq/faq/000000/002800/000037/faq002837_009.html?reg=as&c=au&lang=en&prod=mfc7220_us_as

Oct 20, 2013 | Brother International Brother MFC-9180

1 Answer

Model MFC 8480 DN is giving a drum error message. HELP! Is there an online users manual available?


Yes, the manual is available from Brother. See http://www.brother-usa.com/manuals/default.aspx?ProductID=mfc8480dn&ProductGroupID=5 and then look at the results for all of the manuals. The direct link to the User's Guide is http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_8480DN_8680DN_8690DW_8890DW_EN_4865.PDF .

A drum error could mean that the corona wire on the drum needs cleaning or that the drum unit needs to be replaced. Make sure that the unit has cooled down before doing any maintanence on the drum unit. To clean the corona wire, turn off the machine and unplug all of the cables from the printer (telephone cord first, power last). Then open the front cover and pull out the drum and toner unit. Move the blue tab back and forth (right to left and left to right) several times. Leave the tab in the home position (aligning the triangle on the tab with that on the unit) when done. Then reinstall the drum and toner unit. Close the cover and reconnect the cables before turning the unit back on.

If you need to replace the drum unit, order DR-20. For changing the drum follow the above steps through removing the drum and toner unit. Then remove the toner from the drum (make sure not to spill the toner) by pushing down on the blue lever. Then put the toner cartridge into the new drum (the blue lever should lift into place and you should hear the cartridge snap into place). To reset the drum counter, do not close the front cover. Leave it open then connect the cables and turn on the unit. Press Clear/Back and then press 1. Close the cover when you see Accepted.

I hope this helps.

Cindy Wells

Sep 21, 2011 | Brother MFC-8480DN All-In-One Laser...

1 Answer

I have this model printer (brother mfc-7840W) and i'm getting an error on the screen-it says Drum Error. See troubelshooting and maintenance chapter in the user manual


If you have the manual follow the steps for trouble shooting.
It will tell you to remove the drum, remove toner, clean corona wire and reinstall. If that does not solve the issue it will recomend replacing the drum. You can check your drum life by going to menu- press machine info, choose option 3 drum life and press ok. This will show you the remaining percentage of your drum if the number shows less than 25% replace the unit.
If it shows more than 50% you can reset the drum counter allowing the machine to read it as a new unit.( Bare in mind this will change the usage meter back to 100%, you will have to keep an eye out for print defects or light pages as this will signal the end of the drum life) to reset page counter remove the drum from the machine, with the front door open press Clear/back until the lcd displays reset drum yes? no? press 1 for yes and reinstall drum. The machine will cycle until ready; if this still has not cleared the message you will need to contact brother for a manual reset or service.

Jan 05, 2011 | Brother MFC 7840W Printer

3 Answers

My drum light is flushing


Open front door where toner/drum goes in
Hold GO button down for about 5 seconds
All lights should come on then go out when GO button is released
Shut door and wait for warm up to end
Drum light should no longer be flashing
If still flashing then try procedure again

Oct 14, 2010 | Brother HL-2040 Laser Printer

1 Answer

Replace drum, still says replace the drum and now it won't print.


Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:
  1. Turn the the machine’s power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

Cindy Wells
(if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)

May 12, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

How do I reset the unit after changing the drum?


there is a reset counter in the menu options.
at least there is, on my model of Brother, its a 8890DW, very similar to the one pictured.

from the 8890 user manual:

put the new drum unit and toner cartridge assembly in the machine. do not close the front cover.

Press Clear/Back

on the LCD display, it will say "Replace Drum? Yes/no"

to confirm you are installing a new drum, press 1.
when the LCD shows Accepted, close the front cover.

i got this information from the Brother Manual online.
heres the link to all the manuals for your model printer:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/doc/manual_top.html?reg=as&c=nz&lang=en&prod=mfc7420_all

the info was found under Troubleshooting / Replacing Consumables near the end of the document.

i hope this helps!

Sep 23, 2009 | Brother MFC 7420 All-In-One Laser Printer

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