Question about Whirlpool Refrigerators
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Posted on Jan 02, 2017
I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!
Posted on Feb 11, 2009
This is a common problem that often doesn't have a clear, permanent solution. The first thing to check is the overall internal refrigerator temperature (see the Appliance Accessories section for a refrigerator/freezer thermometer). The proper temperature should be between 35 and 42 degrees. Here are some things to try:
Posted on May 20, 2009
Hi, I can help you. The drain is plugged in the freezer section. Could I get the model #?
Some models need an after market drain heat strip added.
Please let me know and I can get you through tis.
Posted on May 30, 2009
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
Posted on Jul 01, 2009
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