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It should plug in as a Windows Storage device.This will appear as another drive on the computer. Copy the file across the "new" drive. Then ask windows to stop using the drive by clicking on the USB device icon and selecting stop storage device. Then you can disconnect it safely.
When it makes noises when you plug it into your computer it means that the computer aknowledged that you plugged it in. Depending on the speed and state of its autoplay feature you may have to wait up to 5 mins for it to load depending on speed of your computer and USB hub. If it then still does not recognize by having a box pop up saying "autoplay" or a box prompting you to do things with the drive then your autoplay feature is no longer working or a file was deleted causing it to crash. Try deleting the driver for this device and then rebooting your computer and plug it in again for the first time to see if all the drivers will load, problem should then be fixed. You need to go to control panel ---->System-------->Device Manager to find the driver for the drive.
If your drive is making whining and clicking sounds, then you have a mechanically damaged drive which had what we called a 'head crash' due to the drop! If you can read/access the disk partitions/drives, I strongly suggest that you perform a full disk backup (with track error skipping) to another device. Also try a file by file copy to another drive (slow but you know exactly what is accessible). You may want to try to use 'Spinrite' (Google and read about it first) to attempt to repair some of the issues but unfortunately, a disk 'head crash' is usually fatal physical condition and data recovery requires specialized equipment and is VERY expensive! Hope it helps: let me know ho you go!
You don't say which version of Operating system you are using. My thoughts are to first go to "my computer" and see if your drive shows up there. If not, get to disk management and see if it shows up there. The crash possibly could have messed up your external drive, and now it needs to be initialized and/or formatted.
Hi Crkinard.. i think you shuld first find out whether the problem is with the external device or your computer... so check if the device is recognised by another system... as you have been using the device dor couple of years i think yours computer's drive for external devices should have been corupted.. so check out the device with some other computer.. if it is recognised in that computert then you can easily reinstalled the software for your device again..
I would suspect a corrupted catalog file, these are the map that a comupter uses to find its way around the drive, they are also the first casualty when a crash corrupts something. Disc warrior will write a new catalog and fix everything. PCs do not see discs formatted for macs.
This is known as the "click of death" among hard drives. Your external is merely a normal hard drive in an enclosure, and just as the hard drive in your computer can crash, so an the one in the enclosure, especially since it they tend to be transported a lot more. The sound you hear is the head seeking rapidly back and forth across the platters, and it isn't seeing anything. I read the manual, and it doesn't say anything about a blue light. If the information is vitally important, there are companies that do data recovery that you can find, but it will run you upwards of $300. If it's not that important to you, buy a new hard drive and treat it nicely.