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I am plugging in my Maxtor 80GB external drive and the green light flashes but the device doesn't come up on my computer. The computer is USB 2.0 so it's not that! Please help, my course work is all on there! Please email any help to jazmine.hope.scuderi@gmail.com as I'm unsure if I'll be able to check the site for answers!

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An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Posted on Nov 10, 2010

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SOURCE: I am plugging in my Maxtor 80GB external drive and

Go to Start, Settings, Control Panel. Once there, open Add Hardware. It will scan for any new hardware devices that have been plugged in, including through USB. If it fails to find your Hard Drive, don't despair, all you have to do is go through the list of devices it has listed. If your device isn't listed, chose the bottom choice, "add a new hardware device." First try to have it search for the hardware automatically. If that fails, install it automatically from a list. You might need drivers for the Hard Drive, so it would help to go to Maxtor's site before you begin and find the appropriate driver for your model of hard drive, so you'll have it on hand when and if it asks for it. Once that's done, your hard drive will be recognized and all of your data will be accessible. Best of luck, and if you need further assistance, just ask.

Posted on Nov 09, 2010

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Maxtor basics 500GB power light flashes quickly


click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,


check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

hope this helps

if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap

hope this helps

Jul 16, 2012 | Maxtor Computers & Internet

1 Answer

The green light is flushing but nothing else happens. The connected laptop doesn't recognize the maxtor hard drive. 12 V 2A is fine. What else can I do or check?



click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Sep 18, 2011 | Maxtor BASICS Personal Storage 3200...

1 Answer

I am plugging in my Maxtor 80GB external drive and the green light flashes but the device doesn't come up on my computer. The computer is USB 2.0 so it's not that! Please help, my course work is all on...


Go to Start, Settings, Control Panel. Once there, open Add Hardware. It will scan for any new hardware devices that have been plugged in, including through USB. If it fails to find your Hard Drive, don't despair, all you have to do is go through the list of devices it has listed. If your device isn't listed, chose the bottom choice, "add a new hardware device." First try to have it search for the hardware automatically. If that fails, install it automatically from a list. You might need drivers for the Hard Drive, so it would help to go to Maxtor's site before you begin and find the appropriate driver for your model of hard drive, so you'll have it on hand when and if it asks for it. Once that's done, your hard drive will be recognized and all of your data will be accessible. Best of luck, and if you need further assistance, just ask.

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2 Answers

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Try this:

1. Plug Maxtor External Hard Drive into your computer
2. Go To Computer
3. Right click on the Drive
4. Click Properties
5. Go To Tools
6. Run an Error Check.

That should help, if not let me know so we can proceed with something else

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1 Answer

I have a constant flashing green light and computer wont detect it


First, try connecting the external drive to another computer. If the second computer fails to detect it, chances are that the housing or, the drive inside have failed. Determining this requires a basic knowledge of external drives. If however the drive is rckognized the the second computer, turn off the first computer and strt it up again (not restart). Then plug your external drive to a usb port directly (not to a hub) and, it should be detected.

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1 Answer

I have a Maxtor 80GB external hardrive and I can't get into it. I have checked all the plug connections, shut the computer off and rebooted. The short cut to my photos on my desktop has also disapeared and...


Flashing light shows that your pc is comunicating with the drive, so it is posible that it is damaged, is the disc ide or sata, try conecitg it directley on the motherboard like a slave disc.

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1 Answer

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Yes, this is a known Maxtor issue. They draw a lot of current, hence the 2 usb connectors. Devices that pull a lot of current need good connections.

Yes, the electronics inside the drive can go bad and they can be sent in for repair. Before doing that, though, try the following:

Make sure that the drive is plugged into usb ports that connect _directly_ to the motherboard (the ones one the back of the computer). Also, try to use usb 2.x ports instead of usb1.x

Try plugging the drive into another computer.

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raj

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1 Answer

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Hi,

The USB Isn,t supplying/providing enough Power to the device.
Search e-bay or similar for a 2 into 1 USB Cable.
Then power the unit with 2 USB Ports on the Computer.
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I,ve done this on several external Drives, never failed for Me.

Mike @ compurepair.

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