Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

1 Answer

The blue lights on the front of the device are blinking. Not sure if in moving the device that it caused some sort of problem. I did move it a couple of times which seems to be when the problem started to occur. I tried pushing the horizontal switch on the back, but that did nothing. Anyone have any ideas????

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  • Charles Cox Nov 09, 2010

    It is a TR (???) in size. The serial number is: WCAV54824227. R/N=CBC

    PIN=WDBAAF0010HBK.00



    The numbers are fairly hard to read as they are so small. I think the numbers are correct though.



    Did if fall over-Quite possibly. I did move it from home to work and a couple other locations. I did not see anything that said to lock the darn thing and did not even know it had a lock button if in fact that is what the thing is on the back. It stands upright and is blackwith vents on the top and back.



    Hope this helps.

  • Charles Cox Nov 10, 2010

    Sir,



    I have a rapid blinking of the blue lights. I do not get anything past that. Nothing comes up on the computer like it used to when it was loading or loaded. Just seems to be stalled with the blue light flashing rapidly.

  • Charles Cox Nov 10, 2010

    No sound. When I first power it up, it feels like the drive is turning, but no clicking. After it is on, the drive does not feel like it is turning.

  • Charles Cox Nov 10, 2010

    Okay, sounds like we are at an impasse. I think I will just try to return it as it should still be under warranty. Thanks for your help.

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  • 13,433 Answers

Hello,

did the drive fall over when you moved it around? I can't offer much assistance without knowing the model number of your Western digital Mybook.

Send me its brand and model and serial or anything else that you can find from it.

I'll respond as soon as possible.
thanks

Posted on Nov 09, 2010

  • 2 more comments 
  • Ekse Nov 09, 2010

    The lock button behind the drive is for the Drive lock feature -
    "Gain peace of mind knowing that your data is protected from unauthorized
    access or theft with password protection and 256-bit hardware-based
    encryption."

    Thanks I see you have a 1 TB MyBook Essential.

    So you have a small led on the front that flashes 3 times per second or is it flashing every 2-3 seconds.

    If its flashing fast it means that there is activity and the drive is doing somehting.

    If it flashing slow it means that the drive is in standby.

    Try turning the drive off and on, do you hear the ding sound from the computer? how about does the drive appear in my computer?

    Lets check those things and get back to me when you have.

  • Ekse Nov 10, 2010

    Put your ear on the drive or to the side of it and listen to the sounds its making, what do you hear, is it steady hummm, or clicking?

    if the drive is clicking, you have probably dropped the drive or it has fallen over, they are very fragile and won't survive If it was powered on at the time

  • Ekse Nov 10, 2010

    How old is the drive and is it in warranty? If you are outside of warranty, you could take the casing of the drive apart and connect the hard drive inside it directly inside your computer.

    If the drive is not turning it sounds like the powersupply might not be giving out the required voltage / power to the unit to function.

    Or then its got a bad hit and the drive doesn't spin anymore at all. But note at the start it does feel different than after a moment as the drive spins up it will shake or vibrate a little.

    And also the lock button on its back, make sure that is turned off unless you have had it on for some time.


    Also the drive came with some programs, do those detect the drive being attached to the computer?

  • Ekse Nov 10, 2010

    allright, do let me know if you need further assistance or if any new questions arise later.

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