Question about Lexmark X5470 All-In-One InkJet Printer

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Faxing problems i can send a fax but not recieve,i can hear the fax ringing and got it on auto answer as no other phone is attached, but nothing what am i doing wrong?

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  • tompace Jul 11, 2008

    I can only receive faxes when the PC connected to it is turned on.

    I've reset to defaults, checked everything. We did have a power outage about a month ago, and the clock on the Lexmark X5470 had to be reset. But it's weird when the computer is off the fax won't pick up. There is an answering machine inline, the rings have been set, which is why it Does pick up when the computer is turned on. It did receive faxes when the PC was turned off, up until about 3 weeks ago. Could I have set something wrong when re-setting the clock from the power outage ?

    Thanks!

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Are u using a dedicated line for the fax or is it shared.....

If u are using an answering mech...then u need to set the rings...on the fax greater than the answering mech...

Or else Clear the NVRAM....(Note u will loose all the contacts saved in the fax mech)

a. Make sure the printer is in “Copy Mode”.
b. Press the “Menu” button once.
c. The screen will display “COPY MENU: Copies”.
d. Press the left arrow button once. The screen will display “COPY MENU: Tools”.
e. Press the button once. The screen with read “Tools: Maintenance”.
f. Press the button once. The screen with read “Maintenance: Ink Levels”.
g. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
h. Press the button once.
i. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.
The printer will prompt u to set it up

Posted on Jun 18, 2008

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Introduction The HP All-in-One can receive faxes automatically or manually depending on the Auto Answer setting. If the Auto Answer option is set to On (the default setting), the HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Refer to the given instructions to receive faxes automatically or manually. Receiving faxes The HP All-in-One can receive faxes automatically or manually. Receiving a fax automatically To receive faxes automatically, set the Auto Answer option to On (the default setting). The HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Receiving a fax manually If the HP All-in-One has been set up to receive faxes manually (the Auto Answer option is set to Off ), or you answer the phone and hear fax tones, use these instructions to receive faxes.
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Do u have separate phone line for fax and phone ?
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need to receive faxes manually. If the Auto Answer option is set to On (the default
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If you set up your HP All-in-One to receive faxes manually (the Auto Answer option is
set to Off) or you answer the phone and hear fax tones,
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tray.
2. Remove any originals from the document feeder tray.
3. If you are currently on the phone with the sender, instruct the sender to press
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Select the receive mode according to your needs.
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Purpose
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The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
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FAX only
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DRPD
FAX :
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Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
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Ans. machine connect
FAX :
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The answering machine connected to your machine will respond to an incoming call. Note:
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Make sure the Auto answer the button is on....

Or
Reset the printer setting to default and set the rings again to 3...and try..

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Make sure the "Auto Answer " button is On

Make sure ur answering Mech rings are set more than the fax mech...i.e (if ur answering mech is set to 3 then fax mech should be set to 4)....

If u r using DRPD(distingtive ring pattern i.e If u have one line and two numbers.....) then set double ring for fax and single for Phone or answering mech....or vice versa...

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