Faxing problems (by 2 users)
i can send a fax but not recieve,i can hear the fax ringing and got it on auto answer as no other phone is attached, but nothing what am i doing wrong?
1 Other User Has The Same Problem
Comment by tompace, posted on Jul 11, 2008
I can only receive faxes when the PC connected to it is turned on.
I've reset to defaults, checked everything. We did have a power outage about a month ago, and the clock on the Lexmark X5470 had to be reset. But it's weird when the computer is off the fax won't pick up. There is an answering machine inline, the rings have been set, which is why it Does pick up when the computer is turned on. It did receive faxes when the PC was turned off, up until about 3 weeks ago. Could I have set something wrong when re-setting the clock from the power outage ?
Thanks!
WizIf u are using an answering mech...then u need to set the rings...on the fax greater than the answering mech...
Or else Clear the NVRAM....(Note u will loose all the contacts saved in the fax mech)
a. Make sure the printer is in “Copy Mode”.
b. Press the “Menu” button once.
c. The screen will display “COPY MENU: Copies”.
d. Press the left arrow button once. The screen will display “COPY MENU: Tools”.
e. Press the button once. The screen with read “Tools: Maintenance”.
f. Press the button once. The screen with read “Maintenance: Ink Levels”.
g. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
h. Press the button once.
i. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.
The printer will prompt u to set it up
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