Question about Gateway GT5228 (7156) PC Desktop

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My computer (a Gateway GT5228) has recently crashed. Every time I boot it up it remains frozen on the Gateway logo and will not respond to any of the function keys or other keyboard commands. As suggested in another question I attempted to use system restore to fix the hardware problems. However the computer refuses to recognize the presence of the disk even after I turned it off and then on again. It just keeps freezing at the logo screen.

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You need to reinstall the operating system, if that doesn't fix it you may have a real issue with the mother board.

Posted on Jun 29, 2017

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Have you tried opening the computer and resetting the CMOS?

Posted on Jun 29, 2017


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Posted on Jan 02, 2017

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SOURCE: gateway gt5228- progressively worsening boot problem

I went back last night and tried the holding power button in with no plug in and it did not work. I even tried the trick of freezing the computer. It would not perform the same way more than twice. Once I got beeps and start up but no video. Another time it started up and gave me video. Ran great when it did decide to start (twice in 4 hours). I got the customers data off, took about 30 minutes. However on trying to restart it through windows it would not do it. I am giving it the diagnosis of failing motherboard as the symptoms are random and with varying problems each boot. No rhyme or reason to when it would start. I could leave it sit for an hour or I could keep trying to turn it off and then on again. I have eliminated the power supply as I installed another (larger) PSU in and it worked the first time, but with limited success after that. I eliminated the memory as I removed it and it made no difference, the PC didn't even tell me (through beeps) that it had no memory. I eliminated the processor as it does not behave like an overheating or bad processor as when it did start it ran flawlessly. I eliminated the BIOS as I cleared the CMOS through jumpers and BIOS did not indicate problems- like I said when it booted it ran great - as if there were no problems. I elimnated the hard drive as I was able to get the data off no prob. So this all points in the direction of motherboard. I think we are both in the same boat.

Posted on Mar 10, 2009

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SOURCE: Gateway GT5228 not loading Video

Checked memory?

Posted on Mar 27, 2009

  • 1 Answer

SOURCE: Gateway Gt 5220 computer powers on but will not boot

I have the same system and have had this same problem 3 times! It is the motherboard. My system was under warranty and extended warranty in 2 of the cases. The motherboard was replaced both times and that did fix the problem. At this time, I am contemplated wheather to fix it a third time or buy a new system as I believe the problem is in the design.

Posted on Jul 26, 2009

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SOURCE: Hello, I have a Gateway model GT5662, stock setup - Will not boot

Usually, if it's a motherboard that has a failed component on it, you will see failed Electrolytic Capacitors. The small aluminum 'Cans' on the motherboard.

The Electrolytic Capacitors that surround the Processor, should have special attention payed to them. These capacitors are Voltage Regulators for the Processor. If even One is bad, the Processor won't receive the correct amount of voltage, and won't turn on.

Most of the time Electrolytic Capacitors will show visual signs of failure.
There are rare occasions that they do not.
In this case the Electrolytic Paste has dried up in the capacitor, and no outside visual signs will be shown.

I realize that it may look like I'm typing a foreign language here.
This is more information about Visual Signs of Capacitor Failure,

The Gateway GT5662 Desktop PC uses an ECS MCP61PM-GM motherboard.
As you can see in the photo below, it does use Electrolytic Capacitors, and not solid capacitors,

ECS motherboards are not reliable, and known for capacitor issues.


I believe your problem directly stems from a bad power supply.
Power supply has a Weak Voltage Power Rail.

Reasoning for this diagnoses?
Computer tech who has seen this problem at my shop over the years, occur more times than you can shake a stick at.

Would rate it at 70 percent of the reason for computer failure.
It is also rated at that percentage all over the internet.

The diagnoses you stated is correct for this type of problem.

Weak voltage power rail:

Your Gateway GT5662 can come with one of three power supply's.
1) Bestec - Part Number - 6506056R300 - 300 Watt
2) HiPro - P/N - 6506055R300 - 300 Watt
3) Delta - P/N - 6506054R300 - 300 Watt
(P/N's are Gateway numbers)

These are cheap generic power supply's. They have cheap components inside.
Cheap Electrolytic Capacitors,
Gauge of wiring is too small,
Rectifier Bridge is of low quality,
and the list goes on.
When you pick your power supply up, you can feel how light it is in weight.
You can literally feel the difference in weight, when you pick up a decent power supply in comparison.

These power supply's have three main voltage rails. (Very common)
1) The 3.3 Volt power rail
2) The 5 Volt power rail
3) The 12 Volt power rail

The Electrolytic Capacitors used inside the PSU, (Power Supply Unit), are used in the Input stage, and the Output stage.

Used for the incoming 120 volts AC from your house, in the Input stage.
Used for the outgoing DC Volts that have been converted, inside the power supply in the Output stage.

[A computer power supply converts AC electricity, into DC electricity for the computer.
3.3 Volts, 5 Volts, and 12 Volts are DC.
Alternating Current and Direct Current. A flashlight battery is an example of stored DC]

With a weak voltage rail there isn't enough power to turn on the processor.

1) ALL the lights use less than 1 Watt
2) EACH fan uses 2 to 3 Watts
3) A typical Processor uses 55 to 125 WATTS.

This is why the Power On light comes on, the fans spin a few times, but no Operating System comes up.
(Windows XP is an example of an operating system)

No video signal from the computer, you get a No Signal on your monitor. No video signal because the computer isn't working.

When you press the Power On button, you are making a temporary circuit to the power supply, through the motherboard.
You are making a circuit that delivers 5 volts to the power supply. Just for a few seconds. Soft Power On.
(That's why the Power On switch is spring loaded)

The power supply comes on, and the BIOS program is activated.
(From the BIOS chip on the motherboard)

BIOS checks to see what devices are installed, does a Ram Memory count, turns the Processor on, and hands the computer over to the Operating System.

You don't even have enough power to activate BIOS now.

Why does a power supply fail?
Usually two reasons, or a combination of both.

1) Computer is dirty inside, and so is the power supply.
Computers should be cleaned inside, ( And the power supply), on a regular basis with a can of compressed air for computers.
(Computer unplugged from power)

2) Cheap components used in a cheap quality power supply.

Replace the power supply, also insure that the computer is clean inside before doing so.

Do you have another power supply that is compatible, and is known to be good to use for a test?
(300 Watt ATX style with at least the same power cables)

Some of us have old computers around, that we can 'Borrow' one for a test, then put it back.
This would prove my diagnoses to be correct, and you will know what to buy.


This is NOT an invite to open your power supply.
The Electrolytic Capacitors used inside can hold a charge for Weeks, sometimes Months!
If your fingers touch the wrong spot, (Terminals on capacitor, or circuit one, or more are in), YOU could receive the charge!

Shock is Bad to Fatal!

Posted on Jan 08, 2010

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Tell me afterwards!

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Freeze on gateway logo. does not respond to any of the function keys (F8, F10, F2...)

Possible a bad hard drive. Do you have a restore disk? If not you might have to reinstall the operating system. They do make recovery disk, you might want to check with a local computer shop to see if you can purchase a recovery disk,,,,Darren

A lot of times the master boot record will become corrupted and it cannot find the operating sysyem.

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Gateway GT5228 PC Desktop

Boot into safe mode and see if you can either roll back the driver restore the computer to the date right before you downloaded it.  the link is for directions on how to boot into safe mode.   Another option , if you have on board graphisc alos is to hook up the monitor to the onboard  turn it on in BIOS and change the driver for the card using the onther graphics.

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It appears that you overheated your video card quite a few times. This can be caused by poor ventilation, a bad heatsink or just a bad video card. In any case, your solution is to replace the video card with a new unit.

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In the case that it is bad RAM go to your local computer shop and get some new RAM for the computer or check if Gateway will replace the RAM.

If there is any display that comes on the monitor such as a 2 digit code try searching that or posting here with the code.

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try to go to this link and download and install all drivers that applies. install the chipset first then you may install the rest of your device drivers:

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