Question about Dell Inspiron 9300 Notebook

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9300 display issues

While watching a video the other day my 9300 froze. I did a cold reboot and noticed fuzzy like dots on the opening Dell screen. Then noticed once I booted to windows severe lines and dots that caused the it to freeze again.

I went into safe mode and shut off the video drivers for the 6800go and rebooted. Everything worked fine. Now this is the confusing part. After messing around I realized I could use the drivers some of the time, not much. Eventually it would mess up again. I tried two different versions of the driver. Installed XP (using vista), nothing seems to be helping.

I can't see it being a driver issue being I've used the same driver. I would think if my video card went kablooey then it wouldn't work some of the time.

It could be my screen, but again - why would it work some of the time. It seems like maybe something is loose...or so I thought. I turned it on and noticed it was working correctly, so I went and done other things without touching it. I noticed when I looked up every now and then the dots and lines appeared then disappeared. This lead me to believe that it's getting hot. Though if it's getting hot wouldn't it just die. Would it mess up the card then fix itself when it cooled back down.

Yeah, I'm just confused. Basically as long as I don't install video drivers I'm not plagued by dots and lines. The basic windows video drivers are not even good enough to view video (because it lags) and I can't use my native resolution, so I'm looking for why this is might be happening.

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Sounds to me like u r video card has an issue, or it could be the display on it's way out, that problem is really hard to resolve without personally looking at it and toy around with it, I would suggest contacting Dell tech support chat and let them go inside remotely and check it out inside and run a diagnostics on it, if you shut the system off and then restart it and hold the Fn key down you unit should run a diagnostics that should tell you your problem.

hope this helps out and let me know what you find out!



Posted on Jun 16, 2008


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Posted on Jan 02, 2017


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