Question about Office Equipment & Supplies
Problem with paper jam. Unfortunately, after removing the bottom tray of the 2840, I could see the paper but was unable to pull it out without ripping. Now the paper is deeper in the machine and I cannot reach it.
Can you help please?
Pull out the drum cartridge by it's green handle then
look for your paper at the timing roll section-there is a plate you can lift or release to access jams.
other than that the fuser unit on the rear of the mfc can be pulled out by moving two levers.
Posted on Jun 19, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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