Question about Fisher and Paykel 23 in. DD-603 Built-in Dishwasher

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I'm having a problem with the top drawer of model DD-6031. It is stuck halfway open probably could force it closed, but chose not to. It feels as if it off the track or rollers. Help!!

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You are wise not to have forced it. It will just break something and cause you more cost and drama.

Firstly make sure that the retaining tabs on either side of the drawer at the lower front are engaged properly. They sometimes don't positively engage and you will feel the difference when the drawer is pushed. Press the tabs in and undo and re-engage them a couple of times to check. When you undo both tabs just move the drawer forward slightly and then push it back to re-engage the retaining tabs. The drawer should run smoothly without resistance when they are engaged correctly. You will know when they engage properly as there will be a very positive 'click' as they snap back in. Check how the lower drawer moves to compare see the difference as to how the two are running in and out.

If the drawer is returning smoothly but feels like it's striking resistance before it's fully home, it's likely that the hoses are kinking/fouling behind the drawer and/or that the linkage support is broken.

If you have this older style white plastic linkage rods that hold the hoses, I would strongly recommend replacing it. It's the white plastic rod that has clamps attached to it with all the power, inlet and drainage hoses running through it.

You can get the 'retro fit linkage support' from an authorised F&P parts supplier. This is a retro fit that has specifically been designed to overcome the shortfalls of the original plastic linkage support. This consists of a metal rod and mounting plate with takes over the function of the plastic drainage support.

There are detailed instructions with the retro fit support which explains how to fit it. It was well under $100 when I bought one and worth the investment.

Good luck and remember always turn the power off before attempting any repairs

Posted on Nov 09, 2010

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