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Where can I buy replacement parts for a Dimplex fireplace insert?

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Www.bizrate.com > ... > Home Decor > Fireplace Accessories

Posted on Nov 09, 2010

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We have a BF8000ST mod C electric insert fireplace. The fan is shutting off once the unit has run for a while. Right now, we are using the fireplace to heat our 5th wheel while we are in this transition...


If you have a Dimplex Fireplace Model # bf 8000st Mod C I can tell this. 1-Yes there is a EC (emergency cutoff) switch when this unit gets too hot. 2-There is a thermostat.These units are usually placed within a wall cavity. These cavities are closed and will build up heat very fast because - there is no vent for cool air intake. RESOLVE: Go to Home supply and buy one or two 2x12 inch register vents. Custom place this new vent(s) in the cavity wall where it may have excess to cooler air from the room.
I completed one vent yesterday and the fireplace runs continually now. I plan to add the second one for balance in the next couple of days. You will be as amazed as I was. IT WORKS NOW...

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1 Answer

Dimplex optiflame remote not working


The DFI2310 uses a simple plug-in remote.
You can either order one from Dimplex, or use an aftermarket solution such as this one from Skytech: Skytech 1315G Electric Fireplace Remote.
11_30_2012_6_25_30_pm.jpg

Oct 08, 2012 | Dimplex DFI2310 23 Inch Deluxe Electric...

1 Answer

Will someone fix my fireplace,it sparked and zapped then I shut it down


If it's still under the 1 year Manufacturer's Warranty, Dimplex will repair or replace at their option. If not within the warranty period, unfortunately, you're on your own.

You can contact Dimplex USA Technical Support at 888-346-7539, Monday - Friday,8:00 a.m. - 4:30 p.m. EST. They can help you trouble shoot the problem.

Mar 03, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

We need to order a DS3311 replacement switch for our fireplace


You can purchase the part directly from Dimplex USA, by calling

800-668-6663 Monday - Friday 8:00 a.m. - 4:30 p.m. EST

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Need to replace noisy fan motor on Dimplex 6901470100 Not sure how to gett access to blower. Thanks


If you no longer have your Owners Manual go to the Dimplex home page and click on the Help tab. You should be able to download the Owners Manual for your model fireplace there in a pdf format. Also look for a Trouble Shooting tab.

Jan 31, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

Light went out in fireplace insert


have you checked the globes in heater or it may be a fuse if your a bit unsure where these parts are call a service agent

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1 Answer

Remote control working with fireplace.


try www.dimplex.com go to customer sevices they should be able put you on to a local dealer in your area

hope this is of some help

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