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I purchased a card for twenty dollars at walmart and then relized it was the wrong purchase, when I took it to the service desk they would not refund my money and gave me a number when I called that number I was told to mail the card with the orignal receipt. That was a few months ago up to now I still have not received my refund and this has benn an ongoing problem.

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Walmart does not issue refunds for prepaid phone cards and does not sell post paid cards seperate from phones. If you shipped it back see if you can obtain a tracking number. If you dont have one and sent the item without making a copy of the reciept then im afraid your out of luck. If you have the tracking number and reciept you can contact walmart's HQ at 1-800-925-6278/http://walmartstores.com/contactus/feedback.aspx or send written request for this to
Walmart Home Office 702 SW 8th Street Bentonville, Arkansas 72716-8611. If nothing else and you have the reciept and tracking number contact the BBB online.

Posted on Nov 09, 2010

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