Question about Kohler K-3492 Purist Hatbox Toilet

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I have a kohler purist hatbox toilet flushes 3X (or not at all) and then maybe works normally - what can the problem be and can i fix it myself?

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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There is a magnetic valve controlled by a micro-controller. You have to reset the micro-controller. Do the factory reset by following the factory reset instruction in the owner's manual. This will solve the problem.

Posted on Feb 08, 2011


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Kohler one piece toilet. it is leaking around the bottom of the toilet but if I put the water in the back of the tank myself, it doesn't leak

if its leaking from bottom of toilet on the floor. its the wax ring that may be bad, if it does this when flushing it is either cracked or the wax ring under toilet is bad.

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Maybe there is a problem with your supply of water.

Jul 22, 2011 | Kohler K-3492 Purist Hatbox Toilet

1 Answer

W/c sounds like it is whistling when it is filling?


I am assuming you have a float ball and not a "fluidmaster" type valve. If so, the noise is caused by vibration in the stem and washer assembly.

To fix this yourself, shut the water off under the tank and remove the three screws securing the top of the ballcock assembly (located inside the tank). Pull the float ball, stem and washer assembly up and out. Pry the rubber washer out and turn it over. Seat the washer firmly and place your hand over the open ball **** while you open up the stop to flush out any crud in the supply line. Reassemble and give it a flush. The sound should be gone.

Hope this helps. If you get stuck or have a followup question, just reply to this message. If this has been helpful please take a moment to give me four thumbs up.



May 03, 2011 | Kohler K-3492 Purist Hatbox Toilet

1 Answer

My toilet overfills at the base and leaks

You might need a new wax seal, but I would first check and ensure the bolts at the bottom of the toilet are tight enough.

Feb 23, 2011 | Kohler K-3492 Purist Hatbox Toilet

1 Answer

For K-4392: What options do I have if the plumbing inlet is located on the wall?

If you are asking what options you have as a replacement non unless you can find a different brand that has the same rough-in measurements. Now it the carrier system behind the wall is adjustable then you may have more options.

Feb 16, 2011 | Kohler K-3492 Purist Hatbox Toilet

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dont answer this but,,,,what are you flushing down it,,,,??? do you have a good flow of water in the flush,,,as it should flush away most normal things and by the way,,,children dont fit down the loo? i tryed that years agow! ooow! check that the out let pipes are clear and free flowing with no lips sticking up into the out let pipes

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