Question about Fuji ASK-4000 Thermal Photo Printer

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I havea FUJIFILM ASK 4000. The red light is flashing that indicates the machine needs to be turned off and back on. That did not help. I changed paper and ribbon and also removed a paper shred from the exit area. Same problem. I am now lost as to what to do next.

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  • jolson600 Nov 09, 2010

    I have done that semi-regularly. This time there was a very slight green shade on the cleaning cloth (which is normal for this printer) but the printer still does not work.

  • jolson600 Nov 09, 2010

    You obviously exceeded my abilities as I did not know there were any batteries. Where in the worl would they be?

  • jolson600 Nov 09, 2010

    They do not support the ASK4000. I tried there first. That''s how I got to you.

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  • Fuji Master
  • 1,679 Answers

Hi,

Try these step and it should fix the issue :

Cleaning or the printhead

The printhead is a 300 dpi thermal. If you raise the head and can see the glass face, there are 2 rows of heating elements that are used in printing.
As in all thermal heads, do not use any sharp objects to scrape on the head. I usually use a non volitile citrus cleaner or iso alchohol.
The plate beneath the head should also be checked for wear and cleaned to provide positve drive for the stock.


Regards,
Ron.

Posted on Nov 09, 2010

  • 3 more comments 
  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 09, 2010

    Hi,

    Try these step and it should fix the issue :

    Cleaning or the printhead

    The
    printhead is a 300 dpi thermal. If you raise the head and can see the
    glass face, there are 2 rows of heating elements that are used in
    printing.

    As in all thermal heads, do not use any sharp objects to scrape on the
    head. I usually use a non volitile citrus cleaner or iso alchohol.

    The plate beneath the head should also be checked for wear and cleaned to provide positve drive for the stock.


    Let me know once you have tried the steps and if it fixed the issue.

    Regards,
    Ron.

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 09, 2010

    Have you tried Removing the battery and reinserting them ? If you havent, please do.

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 09, 2010

    If the steps have not resolved your problem, I request you to contact Fujifilm tech support for further troubleshooting since they are certified technicians and can give you more clear understanding on the issue.

    Click on the link to open the website to contact Fujifilm techsupport : Link

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 09, 2010

    The link for Fujifilm : Link

  • ONE-Touch-Solution
    ONE-Touch-Solution Nov 11, 2010

    Were you able to find solution for the problem ?

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