Question about HP Photosmart C5380 All-In-One Laser Printer

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Printer C5380 geeft volgende foutmelding: "inktsysteemfout

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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pineworks
  • 4041 Answers

SOURCE: foutmelding 5100 bij een canon pixma mp520 all in

Hi You can Try 2 things.

ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 15, 2010

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  • 685 Answers

SOURCE: HP C5380 WONT OPERATE ANY FUNCTION. ERROR MESSAGE

Here are the instructions for solving that problem on the C5380.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3560275

Posted on Jun 02, 2010

Joed911
  • 4338 Answers

SOURCE: 0xc19a0036 inktsysteemfout HP photosmart C5380


Perform one of these resets:


Reset the product

Follow these steps to reset the product.

  1. Unplug the power cord from the product.
  2. Press and hold # and 3 while plugging in the power cord.
  3. Make a color copy of any document by pressing the Start Copy Color button on the control panel.

If the partial reset resolves the issue, you do not need to continue.


Master Reset:

  • Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Posted on Dec 21, 2010

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PRINTER REPORTS 'INK SYSTEM FAILURE' MESSAGE 0xc19a0023. Have cleaned everything per HP recommendations, reset several times but problem remains. Do I need to replace printhead?


1.Press '*' key on the key pad, then press the '#' key and release them both.

2.Then enter '123' to enter maintenance mode.

3.then press the right arrow (beside the OK button) until System Configuration menu appears on panel.

4.Then press OK two times to clear the error condition,

5.then cancel two or three times to return to the top menu.

6. Then power off and back on, print a test page

If this does not help you then the printer need to be replaced you can call HP and talk to the Supervisor

Apr 26, 2011 | HP Photosmart C5380 All-In-One Laser...

1 Answer

0xc19a0036 inktsysteemfout HP photosmart C5380



Perform one of these resets:


Reset the product

Follow these steps to reset the product.

  1. Unplug the power cord from the product.
  2. Press and hold # and 3 while plugging in the power cord.
  3. Make a color copy of any document by pressing the Start Copy Color button on the control panel.

If the partial reset resolves the issue, you do not need to continue.


Master Reset:

  • Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 21, 2010 | HP Photosmart C5380 All-In-One Laser...

1 Answer

0xc19a0023


Have you tried flushing out the clogged ink from the printhead with distilled water ?

May 09, 2010 | HP Photosmart C5380 All-In-One Laser...

1 Answer

Ink System Failure - Photosmart C5380 - 0xc19a0023. Unit has been in home use for over a year and has not given any problems other than cartridge low reports. Could leaving the cartridge in till all ink is...


Solution one: Reset the product
1. Without turning off the product, disconnect the USB cable from the rear of the product.
1. Remove the cartridges from the product.
2. Wait for the 'Insert Cartridges ' message to display on the control panel.
3. Disconnect the power cord from the back of the product.
4. Wait 60 seconds.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
6. Reinsert the cartridges, and then close any open doors on the product.
7. If you receive a prompt to print a calibration page, do so.
8. Reconnect the USB cable to the rear of the product, and then try printing again.
9. If you have completed all the steps listed above and are still experiencing a problem, you need to service the product.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Apr 03, 2010 | HP Photosmart C5380 All-In-One Laser...

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