Question about HP OfficeJet 7310 All-In-One InkJet Printer

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7310 Cartidge Change Issue

Hi- we just changed the cartridges in our 7310-
Now it will not print color photos in anything but red tones- and they have lines in them as well.
We don't have software for this printer bc we purchased it used.
Any help??
Thanks!
Amanda

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You can download the drivers and utility software for the Officejet 7310 from HP's site here or you can run a cleaning cycle from the front panel - select setup and cycle through the choices.

It sounds like you have a defective cartridge, most common with remanufactured cartridges. If it is an HP original you can check the two year warranty as shown here. If the HP oriinal cartrdige is defective and still in its warranty period you can return it to your dealer or contact HP for a replacement. If the cartrdige is a store brand or some other remanufactured cartridge contact your delaer for a replacement.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Posted on Jun 20, 2008

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1 Answer

What are the ink cartridge numbers for this printer?


The OfficeJet 7310 can use different ink cartridges:
Black: HP 96 or HP 94 (high capacity - lasts for ~860 pages, if it doesn't dry out.)
Color: HP 95 or HP 97 (large capacity)
Photo: HP 99 (replaces black when you print on Photo papers)
Photo Grey: HP 100

See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00227021&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=391182 for the parts list of this printer.

If you were using the wrong ink cartridges, you would not be able to print at all. HP printers give errors when it doesn't recognize the cartridge as the appropriate one.

First check if you are printing in a low quality mode. This is under Printer Properties or Printer Preferences when you click Print or right click on the Printer in the Devices Control Panel. Go to the Printing Shortcuts tab. In the Advanced Options (click the button), you can change the ink volume and slide the tab to the right to add ink.

You should print a Diagnostic test page to see the color levels/reproduction relative to the HP settings and consider cleaning the print head. The diagnostic page is reached by pressing * and # on the printer. Then press 1, 2, and then 3. In this Service Menu, press the right arrow key twice and press OK to open the Special Reports menu. Press the right arrow key once and then press OK. See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00242761&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=391182 to evaluate the printout's ink cartridge quality information.

I've seen dull colors on photo paper when you print on the wrong side. This is obvious since the ink will bleed.

The other common issue is differences between the color appearance on the monitor and the printer reproduction of that color.

I hope this helps.

Cindy Wells

Dec 28, 2012 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

All photos are printing with red bsckground


1-Hi, you problably have to run a few cleaning cycles (like you do when installing new cartridges), on your printer before trying print any other photo.
Hope that helps...
if the problem remains after a few cleaning cycles you should change the color cartridge.

May 14, 2011 | Office Equipment & Supplies

1 Answer

Too much red


I'm assuming that the colour cartridge is a three in one. Blue, Yellow and Magenta.

When printing a colour document, the printer automatically balances colour mixtures from the three primary colours listed above. Should a print out be too red, its probably because its run out of yellow and/blue.

The best way to check is to print out a test page, you should get a block for each of the colours and black. If one's missing, there's your answer.

Apr 29, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

HP Deskjet 5740 I have not used my printer in some time and both cartridges are half full. It printed with the black but came out with gaps in the printing so i took the cartridge out and put it back...


it is better to change the black cartige becaue there is the jam of the ink in black cartidge. or pick out the black cartidge and clean with soft paper in the place from where color is pour. then reinstall the cartidge. i hope it will ok. otherwise, change the cartidge.
byee

May 09, 2009 | Office Equipment & Supplies

3 Answers

Can't print black/white photos


Actually there is no solution to this "problem" nearly for all Inkjet machines.
The reason is that Printers are Dummy Receivers, meaning that they can not process the print file, sent to them by any source. They are programed to just print the file without "asking questions".
The Manufactures now, of Inkjet machines, in order to avoid the possibility of printing something with a certain colour missing, they have just programmed their machines NOT TO PRINT ANYTHING whenever ANY colour is empty.
So, dont bother trying to print making all kind of adjustments and change settings and get a new cartidge :)
Rgds LukasCY

Jan 04, 2009 | Office Equipment & Supplies

1 Answer

Ink not printing the same image quality that is on computer


Issue When printing directly from a memory card, the printouts have an abnormally high red tone.
NOTE: This does not affect the prints that were originally sent from the computer. Solution Press the Photo Fix button to turn off the Photo Fix feature before printing from a memory card. Cause The Photo Fix feature was originally designed to reduce/enhance printed pictures by making colors more vibrant. However, it can also have a side-effect to make some prints have more red tone than desired. In the HP Photosmart D7100 series printer, this feature is “ON” by default.

Dec 15, 2008 | HP Photosmart D7160 InkJet Printer

1 Answer

HP Deskjet F2100 All-in-one has two slots for printer cartidges. Which of these two slots is meant for photo cartidge?


The photo cartridge replaces the black cartridge. It is used along with the color cartridge to provide better photo's.

The photo cartridge contains photo black, light cyan and light magenta while the color cartridge provides cyan, magenta and yellow. Both photo and color cartridges need to be installed and working for proper photo printing.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Jun 19, 2008 | HP Office Equipment & Supplies

1 Answer

Color is way off


Hi , need head cleaning , until the color will have true color .
use original canon ink cartridge you will satisfy sharp colors.

Jan 13, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

1 Answer

C4180 Professional Photo Pack


Hello,

 

 

Yes, plastic cartidge holder is provided to you to store HP 337 (black inkjet print cartridge) as you remove it to install a new HP 338 ( Photo Cartidge).

 

Remember, below combination of Cartidges for used for specific purposes:

 

Black and color cartidge  for general Printing of Documents.

Black, Color, Photo Cartidge to Print Photos.

Color cartidge , photo Cartidge and gray cartidge is specially used when you to print copies of photos  with great quality.

 

I hope that this should resolve the issue for you.

 

You can mail me at thumuvikram@rediffmail.com for further assistance, I'll be glad to help you.

 

Bye

Oct 16, 2007 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Photo printing


It is definite one cartridge is not running. You do one thing - 1. Write documents in MS-Word - select all - change the color to Red. Take print out. Check Printing is perfect or not.
2. Write documents in MS-Word - select all - change the color to Cyan. Take print out. Check Printing is perfect or not.
3. Write documents in MS-Word - select all - change the color to Yellow. Take print out. Check Printing is perfect or not.
I am sure when you changed the color to Cyan - it did not print Cyan or blank page you got.
So you must replace the Cyan cartridge or may be ink is not coming out through the passage. And first you have to check whether you have removed the plastic tape from the head of t he cartridge.

Oct 25, 2006 | Canon I900D InkJet Photo Printer

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