Question about HP OfficeJet 7310 All-In-One InkJet Printer
Hi- we just changed the cartridges in our 7310-
Now it will not print color photos in anything but red tones- and they have lines in them as well.
We don't have software for this printer bc we purchased it used.
You can download the drivers and utility software for the Officejet 7310 from HP's site here or you can run a cleaning cycle from the front panel - select setup and cycle through the choices.
It sounds like you have a defective cartridge, most common with remanufactured cartridges. If it is an HP original you can check the two year warranty as shown here. If the HP oriinal cartrdige is defective and still in its warranty period you can return it to your dealer or contact HP for a replacement. If the cartrdige is a store brand or some other remanufactured cartridge contact your delaer for a replacement.
Bob Headrick, MS MVP Printing/Imaging
Posted on Jun 20, 2008
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Yes, plastic cartidge holder is provided to you to store HP 337 (black inkjet print cartridge) as you remove it to install a new HP 338 ( Photo Cartidge).
Remember, below combination of Cartidges for used for specific purposes:
Black and color cartidge for general Printing of Documents.
Black, Color, Photo Cartidge to Print Photos.
Color cartidge , photo Cartidge and gray cartidge is specially used when you to print copies of photos with great quality.
I hope that this should resolve the issue for you.
You can mail me at email@example.com for further assistance, I'll be glad to help you.
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