Question about RCA RTD207 System

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The CD/DVD door will not open, everthing else works fine.

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There are many possible reasons for why the drive won't open.

1. the drive mechanism is stuck.
2. the motor that moves the tray is broken
3. the flat cable that transfers movement from the motor to the other gears is out of place

I'll stop there, If you are outside of warranty, you may take apart the dvd player, if you are in warranty, then just try unplugging the dvd player for 5 minutes and then try again.

If your outside of warranty and your prepared to take it apart, unplug all the cables and unscrew the screws to get the top off.

Inspect the drive, and try to help it eject by rotating the gears in the drive, they might be a bit difficult to move as they may be hidden under the tray, find a way.

Once you get the tray to release the problem might be solved, inspect the gears and the rubber transfer cable from the top of the motor to the other gears that it in place and moves freely.

Put the power back on, don't touch anything inside the player while its plugged in. Now, see if the ejecting and inserting of a disc works properly. If it does, unplug and reassemble the unit, the problem is solved.

Posted on Nov 09, 2010

  • Ekse Nov 09, 2010

    on 3. I said Flat cable What I meant is a small Rubber belt. the belt can also be worn out, too loose, or broken / out of place.

  • zinda Jan 25, 2011

    i had this problem when I bought a used unit and what I did was removed cover as stated above and while I pushed the eject button I looked to see what was moving and what was not moving. I looked to see what was needed to eject the dvd trays and saw that the motor that drives the entire system would start briefly then stop before anything could get engaged to start the ejection process. I just took my finger on the dvd that was in the playing position and while pressing eject I spun it and after the eject process got started I stopped spinning it and it carried on without help. I did leave the cover off and turned off and on then ejected again and noticed that the disk did slow down and stop before it ejected and thought I would need to spin it again but it started spinning and worked on it's own. From then on it has worked fine. But I need a manual for the thing! If you have one please email a copy I would be so happy since I didn't get the remote for it I've been trying to figure out how to get the DVD's to play all tracks without having to press the cursor down to the next after each video. I'm thinking I'm lacking a button on my universal remote for this function or maybe it just won't do it at all?



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see care fully on the cd/dvd door, there must be a very narrow hole. This is an emergency hole to open the door.
  1. Make shutdown your Lap.
  2. Take a long niddle or hard wire.
  3. Push it gently inside the hole.
  4. It will strick inside, then push with slightly more force and you will notice that door is openning. Just push more till you can pull out CD/DVD tray by hand.


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