Question about Nikon Cameras

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I purchased a Nikon Cool Pix Camera in December 2009. In April, I was unable to take pictures for some unexplained reason. I took the camera into Best Buy to have the Geek Squad look at it. They told me it was a problem that needed to be addressed by Nikon. They said that it was obviously not a case of damage or abuse. Long story short, I sent the camera back to Nikon in May with a letter, receipt and warranty. I need to ask why, 6 months later, I still have heard absolutely nothing from your company? I will, most likely, NEVER purchase another Nikon product. Not only did my camera fail me after 4 months for no reason, but worse yet, the problem still has not been addressed!! Margaret M. Morris Orland Park, IL. Please contact me ASAP with a resolution to this matter.

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  • LongPockets
    LongPockets Nov 09, 2010

    Just to clarify- Fixya is a internet forum largely manned by volunteers. It is not Nikon nor any other camera company. It has no connection to Nikon. You seem to have an issue with Nikon, and must address your queries to them.

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  • Nikon Master
  • 102,366 Answers

You have not heard anything from FixYa because Nikon does not tell us who has sent in cameras for service. Please contact Nikon directly. FixYa has no better pipeline to Nikon than have you.

http://support.nikonusa.com/app/answers/detail/a_id/238

Posted on Nov 09, 2010

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