Question about Vivitar Cameras

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I have a Vivitar ViviCamx024 camera wish I received as a xmas gift from my son I can't get the battery cover to go back on the camera and top part where holder is broke and the top were the power on and off is now uncovered. Can I return this to be fixed it's not even a year old.

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This camera ought to be under some kind of warranty if it is less than a year old, but I have no idea what that warranty might be. In the UK, normally within the first year you can return faulty items to the place where they were purchased for some kind of remedy. Elsewhere, you may need to apply to the manufacturer. You would need proof of purchase, and maybe the warranty documents, which your son may still have.

However, from your description of the problem, the retailer or manufacturer or service center may take the position that the camera has been damaged by dropping it or similar, which would not be covered by a warranty. Perhaps it would be covered under a household insurance policy.

Fixing an item like this is not always economic, particularly if you have to pay for it yourself. Even under warranty, the manufacturer will often just replace it with a new item rather than try to fix it. Perhaps you should look for a new camera, or let your son know that you are having another birthday this year!

Posted on Nov 09, 2010

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