Question about Compaq Computers & Internet

7 Answers

I have a Compaq laptop here at the office, that we have had several local people look at, and no one has been able to fix. When you turn it on, within a few minutes it crashes. It is compaq series PP2140. It is the EvoN1000v. Can you give me any ideas on what to do?

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  • 3 more comments 
  • rhines Jun 17, 2008

    The latest on the compaq: Now this morning, it is giving the following message:
    1720-Smart Hard drive detects imminent failure, (Failing Attr:01)
    Do I need to replace the hard drive in this computer?

  • rhines Jun 17, 2008

    As I mentioned earlier, Now it is giving the message 1720-Smart Hard Drive detects imminent failure, (Failing Attr:01).........



    DOES THIS MEAN I NEED A NEW HARD DRIVE? WHAT WOULD IT COST TO REPLACE THE HARD DRIVE IN THIS LAPTOP?

    PLEASE LET ME KNOW WHAT YOU THINK............

  • rhines Jun 17, 2008

    Comment by rhines, posted on Jun 17, 2008
    The latest on the compaq: Now this morning, it is giving the following message:
    1720-Smart Hard drive detects imminent failure, (Failing Attr:01)
    Do I need to replace the hard drive in this computer?
    Comment by rhines, posted on Jun 17, 2008
    As I mentioned earlier, Now it is giving the message 1720-Smart Hard Drive detects imminent failure, (Failing Attr:01).........

    DOES THIS MEAN I NEED A NEW HARD DRIVE? WHAT WOULD IT COST TO REPLACE THE HARD DRIVE IN THIS LAPTOP?
    PLEASE LET ME KNOW WHAT YOU THINK............

  • rhines Jun 17, 2008

    I DON'T HAVE ANY COMPUTER EXPERIENCE AND I DON'T KNOW HOW TO SCAN THE LAPTOP, WHEN I CAN'T EVEN GET IT TO COME ON NOW. ALL I GET IS THE IMMINENT FAILURE MESSAGE.

  • rhines Jun 24, 2008

    Ekse, Thanks for your help. I don't think the video is necessary. I REALLY appreciate your time and knowledge with this issue, and your willingness to share it with me. Again, I sincerely appreciate your help.

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Hi.

Have a little read Here About how hard drives fail, and the causes.
This may be due to downloaded Malware, slowly eating the disk.

Try and get as much important files off the hard drive as it lets you, and treat these files as infected.
Once you have done this, reformat the drive, and load up with your windows recovery disk, and get some antivirus software on there.

If the hard drive is physically damaged, it should indicate this after formatting - Then it's destined for the bin.

Hope this helps you.

Posted on Jun 17, 2008

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HI,

I am sorry to say this but you'll have to replace the hard drive.This is the only solution to get it fixed.

If you need anymore help let me know.

Please don't forget to rate or accept the solution..

Goodluck..

Posted on Jun 17, 2008

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Replace the hard drive. Best Buy sells them and the price will vary.

Posted on Jun 17, 2008

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  • Compaq Master
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Your hard drive seems to be smart bad, yes you need to replace the hard drive.

Posted on Jun 17, 2008

  • 2 more comments 
  • Ekse Jun 17, 2008

    you can basicly replace the hard drive yourself, the only cost is a screwdriver and the harddrive it self.

  • Ekse Jun 17, 2008

    I just looked on ebay fast.



    heres a 20GB ibm hdd 2.5" which should fit your laptop



    Click here



    look around ebay for a cheap deal, or you can also get it from most computer shops out there. Repair shops.



    I assume your laptop has a IDE type hdd, it may also be SATA but as this is a older laptop its most likely IDE you can check it by removeing the harddrive cover from the bottom of the laptop and inspecting the harddrive.

  • Ekse Jun 17, 2008

    I can guide you throughout the replacement process if needed.

  • Ekse Jun 17, 2008

    If you are intrested I can create you a video of replaceing a laptop harddrive ofcourse opening the case and geting to the harddrive will be difrent in your compaq laptop.

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Due to virus it will happen pls scan the laptop....

Posted on Jun 17, 2008

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Cmos battery or motherboard or powersupply or its ram or the tracks on the board are broken somewhere to create the problem .try to repair by inter changig one by one with good parts.if think its lenghty procedure call the technician he will solve it in minites.

Posted on Jun 16, 2008

  • hemant somaiya
    hemant somaiya Jun 16, 2008

    rate this solution if it helps you in anyway solving or knowing your problem how to fix it.

  • hemant somaiya
    hemant somaiya Jun 16, 2008

    tyr to rub thick golden lines on your ram with normal pencil rubber to clear the dust if any.it works propely many a times. but do not rub it harsly or it may damage your ram.reply me i am waiting for u.

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Bad RAM.

Posted on Jun 16, 2008

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  • Matt Jurach
    Matt Jurach Jun 16, 2008

    Use Memtest86+ to run diagnostic tests on your memory. If it comes up with positive faults, you'll need to replace the bad RAM.

  • Matt Jurach
    Matt Jurach Jun 16, 2008

    This is very typical of faulty RAM. The system boots OK, since the RAM isn't fully utilized yet. Then, as more and more data gets written to RAM, it finally reaches the bad capacitors, and the system will freeze or restart (depending on how Windows is configured).

  • Matt Jurach
    Matt Jurach Jun 17, 2008

    First, don't listen to hemantraj. Rubbing an eraser on your RAM contacts is is not advised and it not helpful.

    Second, now that you have that S.M.A.R.T. error message, it is clear that the hard disk is failing and causing your computer to crash.

    Yes, it will have to be replaced.


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