Question about CP Technologies USB HDD Platinum Series External Enclosure Drive Cabinet 1 x 3.5" (CPU2H3HFT) Drive Case
How to update songs (Hard Disk Model):
Method 1 - Single Volume Update Only
This method will require a Flash Drive.
Song Update data and Certification Key data will be written in the Flash Drive.
You can bring home the Flash Drive and be able to update the Platinum karaoke player by your own easily.
a. Bring a working Flash Drive to a Platinum Karaoke branch near to you and surrender it to our sales representative. Be sure to get a receipt. Your flash drive free space should be atleast 1 GB.
b. Our sales representative will then send your USB Flash Drive to our Head Office for processing
c. The process will take about 5-7 working days
d. Once you get your Flash Drive, ask for instruction on how to use the Updater
Method 2 - Multiple Volume Update
This method will require a USB Flash Drive and Hard Disk Drive in your Platinum Karaoke player.
Hard Drive will be re-formatted and be written with Fresh Updated data.
Certification Key will be written in the USB Flash Drive.
You bring home the Hard Disk Drive and Flash Drive, re-install the Hard Disk Drive in your Platinum Karaoke unit, and insert the Flash Drive to run Certification process.
a. Carefully disassemble Hard Disk Drive from the Platinum karaoke unit.
b. Bring the Hard Disk Drive and 1 USB Flash Drive (at least 1 GB of free space) to our sales representative nearest you (See List of Branches here)
c. Our sales representative will then send your Hard Disk Drive and Flash Drive to our Head Office for processing
d. The process will take about 5-7 working days
e. Once you get your Hard Disk Drive and Flash Drive, ask for instruction on how to finalize the Update process
How to Install the Update:
a. Make sure that the unit is switched off.
b. Attach the Flash Drive/Hard Disk/SD Card into the unit. For X2 model please note that MicroSD is not applicable for update.
c. Switch the unit ON.
d. Update will automatically run. Wait for the unit to automatically shut down.
e. Remove the Flash Drive/Hard Disk/SD Card. Switch the unit ON.
f. Update is Complete.
How to update songs (DVD Model):
a. Directly purchase DVD (comes with additional song list) from a Platinum Karaoke branch near you.
b. Play the DVD and enjoy your newly updated songs!
Posted on Jul 26, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 27, 2017 | WEIDERFITNESS.COM Weider Platinum Plus
Jan 28, 2013 | Computers & Internet
Oct 25, 2012 | Sony RDR-HXD860 DVD Recorder/HDD Recorder
Jul 30, 2011 | Audio Players & Recorders
Jan 17, 2010 | Philips DVDR3450H DVD Recorder/HDD...
Nov 11, 2008 | Compaq EVO D510 CMT P4 2.5/20GB/256MB...
Oct 21, 2008 | MSI K8N NEO2-Platinum (MS7025) Motherboard
Apr 19, 2008 | Audio Players & Recorders
1,343 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: