Question about Verizon Communications Verizon Wireless G'zOne Cellular Phone

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Forgot my lock and unlock password

My daughter forgot the password that she changed from the last four digits of her number - her phone is a verizon GzOne - verizon customer service says we have to bring it in - she is out of town hundreds of miles away - any suggestions???

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  • travislassit Feb 17, 2009

    i put in a lock code and forgot it

  • Anonymous Mar 30, 2014

    my daughter has forgot her password for to unlock her tablet. Can I retrieve it or reset the whole tablet. If so how

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2 Answers

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  • 20 Answers

Unfortunately, once the lock code has been changed, there is no record of it on customer services end. you can TRY
-if ur phone will let you dial *228 and choose option 1 to reprogram ur phone, it can reprogram the unlock code, too, but that rarely works since very rarely will it let you press "1" since it is locked.
-OR you can try to flash the software. just take it to any vzw store and they can flash at no charge, but it can erase ur memory, so only try that if u know u have ur contacts and pics backed up, and even then it does not always work

if all else fails, u can contact the manufacturer, send it to them (like prev poster said, keep ur tracking number) but it may take 6 weeks to get the phone back. if you have insurance on the phone, ur best bet would just be to pay the 50 bucks to get a replacement, if all else fails.

Posted on Jul 07, 2008

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  • Master
  • 859 Answers

Hello,

You need to reset the pin number?

You could try all zeros and see if that gives you a new screen. Otherwise, we too have had this and have mailed it in vis UPS or FedEx so you have a tracking number.

BTW, if this fixes your problem fine, if it is helpful, thanks. Otherwise, please don't rate this but just take option two into your set of options. Please don't bother to rate a thanks for trying, we who work in the free area would rather not get any rating than a TFT. Thanks for udnerstanidng.

Regards,
Worldvet

Posted on Jun 16, 2008

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