Question about Verizon Communications Verizon Wireless G'zOne Cellular Phone
My daughter forgot the password that she changed from the last four digits of her number - her phone is a verizon GzOne - verizon customer service says we have to bring it in - she is out of town hundreds of miles away - any suggestions???
Unfortunately, once the lock code has been changed, there is no record of it on customer services end. you can TRY
-if ur phone will let you dial *228 and choose option 1 to reprogram ur phone, it can reprogram the unlock code, too, but that rarely works since very rarely will it let you press "1" since it is locked.
-OR you can try to flash the software. just take it to any vzw store and they can flash at no charge, but it can erase ur memory, so only try that if u know u have ur contacts and pics backed up, and even then it does not always work
if all else fails, u can contact the manufacturer, send it to them (like prev poster said, keep ur tracking number) but it may take 6 weeks to get the phone back. if you have insurance on the phone, ur best bet would just be to pay the 50 bucks to get a replacement, if all else fails.
Posted on Jul 07, 2008
You need to reset the pin number?
You could try all zeros and see if that gives you a new screen. Otherwise, we too have had this and have mailed it in vis UPS or FedEx so you have a tracking number.
BTW, if this fixes your problem fine, if it is helpful, thanks. Otherwise, please don't rate this but just take option two into your set of options. Please don't bother to rate a thanks for trying, we who work in the free area would rather not get any rating than a TFT. Thanks for udnerstanidng.
Posted on Jun 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
This is copied directly from the manual - check out #5 at the bottom.
Hope it helps!
The Security menu allows you to
secure the phone electronically.
1. Open the flip and press
2. Press Settings & Tools.
3. Press Phone Settings.
4. Press Security.
5. Enter the four-digit lock code.
The lock code is the last 4 digits
of your mobile phone number if
it is set. The lock code is the last
4 digits of your MEID if your
mobile phone number is not set.
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