Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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Printer (bizhub 350) keeps saying malfunction detected. shows code c-0500. what can i do?

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The C0500 code means that the fusing unit is not heating up properly. The fusing unit is the part that gets hot and "fuses" the toner onto the paper. You are going to need to have a technician come out and diagnose the problem for you. Most common failure in the fusing unit is a blown thermal fuse. Next most common is a bad thermister, which is the part in the fuser that monitors or "reads" the fuser tempurature. Although rare you could also have a bad heater lamp. Removing the fusing unit and diagnosing which part is bad is not something I would recommend for anyone other than a trained service technician. At least you know what the cause is so you do not have to worry about getting mis-information from the service person. Such as if they say you need a new fusing unit. You just need the defective part replaced, NOT the whole unit.
Good Luck and Thank You for using Fixya.
WheatlandServices

Posted on Nov 09, 2010

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