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Ne macbook pro locks up

I just moved over form the pc side to mac side. i purchased a macbok pro 17 wit 4 gb of ram. lately i've been using the latest version of ms office and the computer ocasionally locks up is this normal?

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I'm running on Mac OS X 10.5.3 (9D34) and Microsoft office 12.0.1. Most of the time i'm running entourage, and safari in the backround. at the times that the computer locks up there isn't a whole lot going on.

jc

Posted on Jun 17, 2008

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Hey amandarx8,

That really is not quite enough information to go on. What version of the Mac OS are you using? What MS Office application are you trying to use? Are you running any other applications at the same time you are running the MS Office application? This info will help diagnose your problem.

But to answer your question, lock ups are NOT normal. Make sure you have downloaded and installed any updates from both Microsoft as well as Apple.

You might also try this site for help-
http://www.microsoft.com/mac/help.mspx

Posted on Jun 16, 2008

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