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check to see if you ice bin has full size ice cube in it... if there is then you dispense is stuck in the crush mode check to see if there is something keep the crushing wheels from releasing... other than that it could be the control on the door..hope this helps
You have a solenoid switch which switches the
dispenser back and forth from crushed to cube. It could be stuck or not working
or the parts connecting it could be disconnected or broken. You will have to
observe to see if any parts are moving and if any noise is coming from the
If the dispensor light switches to cubed or crushed , the panel is good . Remove the ice bin , and hold the light switch in . Press the arm for CRUSHED ice , and if you hear a buzzing or hum , then the auger motor is frozen . Use a hair dryer directly on the " forks " for a while , ocasionally holding switch and activating arm , until the forks move . Lower the freezer temp slightly and reinstall the ice bin .
I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.
THE SOLENOID IN THE ON THE ICE MAKER MOTOR IS NOT WORKING IT HAS ICE BUILD UP ON IT OR IT HAS A SHORT IT PULLS THE PLUNGER THAT OPENS THE FLAP THAT LET ICE CUBES FALL OUT. REMOVE ICE MAKER AND THER ARE 2 5/16 SCREWS THAT HOLD PANEL IN THEN UN PLUG MOTOR AND USE HAIR DRYER & DEFROST MOTOR AND SOLENOID SHOULD WORK IF NOT MAY NEED TO REPLACE SOLENOID.