Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore Bottom Freezer Refrigerator 795.7730 or 7731. Our refrigerator is not cooling or freezing, there are no error code on the temp.read out. We have also removed the back panel in the freezer to see if it had ice build up, only a little on one of the copper lines. We had unplugged last night and re-plugged this morning, still not cooling or freezing. Any advise on what the problem could be? Thanks, Lisa

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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catriver
  • 878 Answers

SOURCE: Kenmore 596.75509400 bottom freezer

JH, did you notice if the freezer back panel was full of frost first time it started thawing? If so you may have a defrost problem. I've had 4 of these control boards (jazz boards) fail on this model in the last week. Behind the front grill, there should be a tech sheet that will show you how to run the componet tests at the control board. Part number for the board is 12002339. This board controls compressor, defrost, damper and fans. Catriver.

Posted on Aug 05, 2007

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fridgetech
  • 473 Answers

SOURCE: Refrigerator Not Making Ice, Frost in Freezer and Refrigerator Not Cold

It has a defrost problem.  Most likely cause would be the defrost thermostat which clips onto the evaporator behind the back panel in the freezer.  Next most common would be the defrost timer.  Third would be the defrost heater.  Let me know if you want to try to test these parts.  If so I will need the entire model # from the sticker in the fridge or on older models on a plate at the bottom front below the door.

Posted on Oct 10, 2007

aborcass
  • 2651 Answers

SOURCE: water leaking onto floor

unplug it again , sounds like your drain line has frozen, instaead of defrost water going down the tube and under refrig in drain pan, becuse tube is frozen its draining into freezer compartment and eventually spilling out through front of unit. totally defrost unit and behind back wall of freezer youll see a metal trough designed to catch water, in the center (under the ice is gonna be the drain hole, pour boiling water down until it runs freely

Posted on Feb 23, 2008

22yooper
  • 828 Answers

SOURCE: 795-7731

If your light inside does not light when you open the door you problem could be power related. Your description sounds as a power supply problem. Try moving the power cord to another outlet.

Posted on Apr 29, 2008

  • 1122 Answers

SOURCE: Refrigerator freezes up

PLEASE DISREGUARD GUEST FIXYA SOLUTION,FREEZER PROBLEM PROCEDURE IF NOT DEGITAL,FIRST CHECK IF ICE ON BACK FREEZER WALL. STEPS-FIND DEFROST TIMER,BOTTOM FRONT ,BOTTOM BACK, INSIDE FRIG.ON CONSOLE,LISTEN TO SEE IF FAN IS RUNNING IF SO TURN THE DEFROST TIMER CLOCKWISE TILL YOU HEAR A CLICK SEE IF FAN TURNED OFF IF SO YOUR FREEZER IS IN DEFROST,FREEZER WILL COME OUT OF DEFROST IN 20-30 MINUTES IF IT DOES AND THE FAN COMES ON YOU HAVE ELIMINATED DEFROST TIMER&FAN,NEXT REMOVE BACK PANEL TO FREEZER IF THERE IS ICE FORMING REMOVE BOTH LEADS TO HEAT AND CHECK WITH VOLT METER ON OMES,IF YOU GET ANY READING THE HEATER IS GOOD,IF NO READING REPLACE HEATER AND CLIPON TEMINATOR,IF HEATER IS GOOD DEFROST COILS WITH HAIR DRYER TOP TO BOTTOM AND THIS WILL ALSO CLEAR THE DRAIN,IF EVERYTHING CHECK OUT GOOD DEFROST TIMER ,FAN ,HEATER, DRAIN, YOU NEED ONLY TO REPLACE THE LITTLE ROUND CLIP ON TERMANATOR,LET ME KNOW-MIKE

Posted on Jun 17, 2008

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