Question about Gateway MX6920 Notebook

1 Answer

CD Drive (E:) will not open

My cd drive on my Gateway laptop will not open. I tried to eject and it tells me there is a disc in the drive and data will be lost, but there is NO disc in the drive and it will not open.

Posted by on

  • dirtslinger9 Jun 17, 2008

    Thanks a ton! I never noticed that tiny pinhole before! You Rock!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,342 Answers

Got to My Computer, right click on you cd drive and select eject.

If that does not work there is a small pin hole on the front of the cd tray where you can insert a paper clip or something similar into to do a manual eject.

Posted on Jun 16, 2008

  • Georgia B
    Georgia B Jun 17, 2008

    You're welcome!

    Thanks for voting.


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

Jan 03, 2015 | Acer Computers & Internet

1 Answer

Dvd drive door stuck


In case you're not able to eject the disc using the eject button, you can try right clicking on the CD/DVD drive under 'My Computer' and clicking on eject. If that fails as well, you can try to eject the disc manually by pushing a straightened paper clip or a pin into the tiny hole on front of the CD/DVD drive. You should be able to eject it using the last method.

GuruAid.com

May 31, 2014 | Gateway 830GM PC Desktop

1 Answer

What is the proper procedure for opening the dvd drawer on a gateway ne 522 laptop


Locking device or software installed First, verify no locking software is being loaded that prevents the tray from opening. If you are unable to determine this, reboot the computer and as it is booting up, eject the tray. If the tray is able to eject as it is booting, but stops working after loading Windows or your operating system something is being loaded that is preventing the drive tray from opening. This is most commonly software such as a CD burner program that has taken control of the drive.
Bad eject button If you are running Microsoft Windows open My computer, right-click on the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective and it is recommended that the drive be replaced.

Jan 06, 2014 | HP Computers & Internet

1 Answer

How do I remove the back of my Gateway ZX6971-UR30P. I have a cd stuck in the disc drive and the door won't open.


Have you tried to use a straightened out paper clip to eject the disc. You should see a small hole next to the eject button on the disc drive, just push the paper clip in that and the drive door should open.

Sep 11, 2013 | Gateway ZX6971-UR30P 23-Inch All-in-One...

1 Answer

Mini cd wont load in dvd drive


try cleaning the lens with a q-tip and alcohol

Apr 22, 2012 | Toshiba Computers & Internet

1 Answer

Help LITE-ON DVDRWSHW-1635S door wont open on Gateway computer


There are two ways toopen the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drivetray next to the Eject button. Push the paper clip gently until the drive traypops out, then pull the tray until it is fully out, then you can remove the CDdisc.
If you continue having problem opening with the Eject button, then the CD driveis faulty and needs replacing.

Mar 19, 2012 | Gateway Computers & Internet

4 Answers

I don't know how to open the CD compartment on this laptop.


Open My Computer, right click on the icon for the cd unit and click Eject.

Dec 04, 2010 | Dell Latitude D600 Notebook

3 Answers

Dell Studio 17 Stuck Disc in drive


if you look close infront of the cd-dvd playerdoor there is a little hole if you stick a paper clip in there it will eject it.

Jul 10, 2009 | Dell Dimension 5100 (D51L1) PC Desktop

1 Answer

I got a cd stuck in the cd/dvd drive for my gateway laptop- i dont know the model. tried to hit eject button and ejecting through computor and it will not open. what do i do?


All CDs & DVDs have a tiny hole on the drive tray.
Get a paper clip, straighten the paper clip and insert it into this hole and push the paper clip in gently, the tray will release and pop out, then you can remove your disc.
You can do this without the laptop being powered up or powered down.

Feb 21, 2009 | Gateway M305CRV Notebook

1 Answer

I have a Gateway® M-6878h laptop computer, Whenever I put in a DVD or CD into the disc tray and try to eject I get an error that says "An error occured while ejecting DVD RW drive E:" and...


Hey,

There is a small hole in the cd / dvd drive tray, you can use a needle or something small to push in, it will eject the drive tray and the cd.

Thanks,
Ekse

Aug 30, 2008 | Computers & Internet

Not finding what you are looking for?
Gateway MX6920 Notebook Logo

Related Topics:

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...