Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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Its totally not working, all pc cant detect it. i changed the wire already, re install the software. the model is WD10EADS. What I will do, can I recover the data? or Can i just use it again, if the data really can recover... Thanks, Joel

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An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

Posted on Nov 09, 2010

  • datponygurl Dec 10, 2010

    you can buy a new usb/power part for the drive and install it yourself. I had the same problem but I fixed it myself. Here is the link.http://www.centrix-intl.com/details.asp?...
    Its only 10 bucks. I hope this helps!!!!

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Take a look at this blog about data recovery

Posted on Nov 10, 2010

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