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Goes into defrost when set at 50% and showing room temperature of 20 degrees when manual says will go into defrost at 5 or below and fans are running all the time please advise

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  • jenny500 Nov 09, 2010

    It shows defrost on the information panel I think it is faulty but the shop said to persevere as it would run alot at first I have only had it 3 weeks it does remove about one litre of water a day but something does not seem right and the fans surely should shut off at some time or I will be using alot of electricity the shop told me to leave it on 24 hours a day. I have tried switching off and restarting after an hour it also says to reset required humidity every time you switch it on I have used it with an electric heater running and the room temperature seems to make no difference. I think it may have to be returned to the shop. Thank You very much for your prompt replies.

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What kind of unit is it split system? or a box air con. when you say 50% do you mean humidity fans should run most of the time

Posted on Nov 09, 2010

Testimonial: "Very good quick reply Thank You"

  • jenny500 Nov 09, 2010

    It is Igenix dehumidifier IG9800 Settings available are 30 to 80% I set at 50% fans run 24 hours if I leave it switched on even though it is showing the humidity is at the 50% ok so that may be to keep it constant but it says in the manual it will go into defrost mode at below 5 degrees in room but it goes into defrost when showing temp 20 and I did think the fans would shut off when set humidity was reached, sorry if I am not clear I am not understanding the mechanical side to this machine

  • Simeon Hill
    Simeon Hill Nov 09, 2010

    how do you know its on defrost mode? i would say thermo stat is playing up but if it says 20deg i dunno. yes fans should switch of until it goes 5% above set humidity then goes back on. can you resest the unit somehow.

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