Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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My mac book 13 frozen with blue screen. start up disk full. managed to get on to interenet through the Mac OS X software option on my apple thing. but cant get to my files to delete or transfer to my external hard drive. please help asap.

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Hi,

There could be many known issues related to the blue screen. I would have mentioned few steps in this mail but i rather provide you with the steps guiding to online website.

Click on the Troubleshooting link and follow the steps accordingly :
Troubleshooting Link

Also, Try this step below as well

1) Put in the install CD that came with your Mac, reboot, hold down the letter C after you hear the chime, and when it boots to the installer, pick a language, and then run Disk Utility by finding it in the top menu.

2) Instead of holding down C at startup, hold down the letter D and make sure all your hardware's okay.

Posted on Nov 09, 2010

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