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Take it back, and get one that does work correctly.
> VERTICAL lines ACROSS the whole photo
Hold the paper in "portrait" mode, not "landscape" mode.
Are the lines HORIZONTALLY-ACROSS the paper,
or VERTICALLY-DOWN the paper?
If those lines are WHITE and HORIZONTAL,
then some of the many ink-jets inside the print-head are *CLOGGED*.
Run a "print-head-cleaning-cycle" to try to unclog it.
Or, exercise the WARRANTY, and get it replaced.
Since you didn't state how old the printer is or how many pages it has on it, my best bet that the drums are going bad, if you provide me with further details i can help you more
The page size is off. Try readjusting it in your "printing preferences". Otherwise, if it is new, back to the store for a replacement. It really should not do that.
Possible print alignment issue. Check the toner and then go to properties of printer. Clean heads etc and then print test page. Wizard should assist to troubleshoot
Make sure you don't have a scratch on the glass of the scanner. If you have a mark, or scratch that matches the line ruled on your print, then there is your problem.
It;s also possible the scanner is jerking as it goes across the bed, which is causing the line. Is the line solid, dashed, bold, thin or just kinda there?
Send a print from your PC or print out the Counter list from User tools/counter button.
Try printing one colour at a time - Black, Cyan, Yellow or Magenta.
If when printing, there is no line across the pages, so you need to clean the optics mirrors and exposure glass.
If the line appears in both 1 and 2 mentioned above, you have the fuser roller or drum damaged.
If the line appears in all colour prints, check the fuser or transfer belt.
If it happens only with one particular colour, check that drum unit.
potential driver error; reload driver. Once reloaded, go through all setup procedures [alignment of print head, etc]. Do not skip steps. The printer utilizes the setup features [user interface] as a calibration which is fundamental to its performance.
the glossy paper you are using (hp) is smearing the ink... there is now ink on the feed rollers and you need to get in there and clean it all up with alcohol...also run epson matt paper for a few prints to get the color to lay down ..good luck
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