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McAfee Security Box keept advising I am not protected, authentication failed. When try to verify subscription told to activate my account but system wont accept the email address and password i'm putting in. Only bought system in May and have 12 months subscription free. Advises will send new password to email address but it isnt doing this.

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Hello,

What a nightmare.

Good old McAfee at it again. Do a Google search for Mcafee contact phone numbers and call in directly.

Or go to bbbonline.org and search for McAfee and you should find contact info there. Explain your problem and get a higher up to solve this for you by using these phone numbers.

Please do not rate this, I'm only guiding you, unless it does lead to a fix for you. Which may take a while.

Glad to help you get started here. I'm not looking or asking you to rate this, in fact I'd rather you didn't as there is no fix just a method of getting your answers you deserve as a subscriber to McAfee.

Regards,
Worldvet

Posted on Jun 16, 2008

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Posted on Jan 02, 2017

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How do I load mcafee antivirus plus retail card


Installing on a PC or Mac for the first time.The first time you install your McAfee software, our account management dashboard will help you get started.
  1. Open a web browser and go to http://home.mcafee.com.
  2. Click Log In.
  3. Type your email address and password, and click Log In.

    (If you do not have a McAfee account, select New User? Register Now, follow the prompts to create your McAfee account, and then click Log In.)

    If you want the website to remember your username in the future, select Remember Me.
  4. Click My Account.

    An install helper automatically displays to give you quick access to protect your devices.
  5. Select the operating system you are currently using from the pop-up menu and click Continue.
  6. Read the End User License Agreement (EULA) and check the box beside I've read and accept the McAfee License Agreement to accept the terms and continue to the download and installation.
  7. If a serial number displays, make a note of it, as you may be prompted to enter this later.
  8. Follow the onscreen instructions to install and configure your McAfee software on your computer.

    (You can also select additional protection products, such as Family Protection.)
Installing to additional computersAfter your first installation, you can install to additional devices (providing you purchased enough licenses).

  1. Log in to your McAfee account at http://home.mcafee.com from the computer you want to protect.
  2. Click the (+) icon.

    An install helper automatically displays to give you quick access to protect your devices.
  3. Select the operating system you are currently using and click Continue.
  4. Select the product you want to install and follow the onscreen instructions.

    You can also select additional protection products, such as Family Protection.


Installing on a mobile device
  1. Open a web browser and go to http://home.mcafee.com.
  2. Click Log In.
  3. Type your email address and password, and click Log In.

    If you do not have a McAfee account, select New User? Register Now, follow the prompts to create your McAfee account, and then click Log In.

    If you want the website to remember your user name in the future, select Remember Me.
  4. Click My Account.
  5. Select the type of mobile device you want to protect and click Send Link.
  6. Select the mobile device platform and the product you want to install.
  7. Click Next.
  8. Select your country and type your mobile phone number or device nickname (for tablets).

    The link to download your software is then sent to your device using SMS or email.
  9. Follow the link sent to your device to install.

    Ensure you use the same phone number and email address during activation.
After your installation is complete, your McAfee product(s) can be accessed using the shield icon on the taskbar (PC), the dashboard (Mac), or the home screen on your tablet or mobile device.

Redeeming a retail card / Activating your subscription:

  1. Open a web browser and go to the URL listed on your retail card.
  2. Select your country and language from the drop-down menu.

    NOTE: While the registration page attempts to select the correct region, the data chosen may be incorrect. Confirm that the information is correct before you continue.
  3. Type the registration number from your retail card.
  4. Type your email address and click Submit.
  5. Ensure your email address is correct, then click Verify.

    NOTE: If your email address is incorrect, click Edit to return to the previous screen, correct your email address, then click Verify to continue.
  6. Follow the on-screen instructions to create a McAfee account and use the installation steps above.
http://home.mcafee.com/root/ecards.aspx?affid=642&pkgid=276&cid=117058

Jun 07, 2015 | Mcafee Download - 2015 Total Protection...

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On 29th march 2008 i purchased on line a mcafee anti virus security system. i seem to have installed the system right up to the instruction to down load but the down load did not seem to operate. the...


That pop up is actually an update for your mcafee you can get rid of the popup by disabling auto upgrade detection or on upgrade center or turn off popup from your browser. by blocking pop-up window. go to preferences of you browser and disable pop-up windows.

Apr 05, 2008 | Computers & Internet

1 Answer

Why does it take so long to cancel McAfee subscription?


Hello, Go here to login to manage your account and cancel or call your credit card, cust service and cancel automatic renewal for Mcafee.
McAfee Total Protection

Oct 04, 2014 | Mcafee Total Protection: Windows

2 Answers

Your programme update to renew subs for 1 year has wiped off my Mcafee programme how can I get it back


We don't sell programs. We try to answer (most technical) questions.
I think I have to give you a free advice.
Install the free Microsoft Security Essentials en never pay a penny for virus programs again. To add security, only allow yourself to work in a non Admin account. As soon as any program is asking for admin rights, you know something wants to be installed, what you did not start in the first place. and just answer no.
Saves money and frustration.

Success

Sep 12, 2014 | Computers & Internet

1 Answer

Mcafee installation


Summary

If you purchased a product card in a local store, you can redeem this card to download and install McAfee LiveSafe and activate your subscription.
Solution 1
Redeeming your retail card / Activating your subscription:
  1. Open a web browser and go to the link (URL) on your retail card.
  2. Select your country and language from the drop-down menu.
    NOTE: While the registration page tries to select the correct region, the data chosen may be incorrect. Please confirm the information.
  3. Carefully enter the registration number from your retail card.
  4. Type your email address and click Submit.
  5. Ensure your email address is correct, then click Verify.

    NOTE: If your email address is incorrect, click Edit to return to the previous screen, correct your email address, then click Verify to continue.
  6. Follow the on-screen prompts to create a McAfee account and install LiveSafe. If you need help with the installation, see TS101831 for download and installation instructions.
Solution 2
How to resolve issues while redeeming your retail card and activating your subscription.

You receive the messages web page does not exist or invalid product key.

You receive the message We're sorry, but we're having technical difficulties at this time. Please try again later.
  • Check the Country selection box above the registration number on the activation page. Ensure that you choose the correct country and language for your region

Sep 08, 2014 | Mcafee Total Protection 2014 3-User

2 Answers

Mcafee installation retail card


is there a license code on the box or in the box ? contact Mcafee for help or the vender where you purchased it.

Aug 11, 2014 | Mcafee LiveSafe 2013 - subscription...

2 Answers

Mcafee installation


To install McAfee Live Safe on your PC, you can follow the instructions below:
(Note: The installation steps below are applicable to Windows 8/ 7/ XP/ Vista)
1)Log in to your McAfee "My Account".
(Important: You can login to your McAfee "My Account" through the following link: https://home.mcafee.com/secure/protected/login.aspx
If you do not have McAfee account yet, you can create one by clicking on "Register Now" tab in the same link mentioned above. Follow on-screen instructions to complete the process.)
2)Select the sign on your dashboard to add your PC.
3)Under "Add a Device" option, choose "Protect this PC" and click "Download".
4)To "Choose a Product", select "McAfee Live Safe - Internet Security" and click "Download".
5)Read the McAfee License Agreement and click "Download".
6)Follow the download instructions to complete the installation.
To know more about the installation procedure, you can refer to the following McAfee support page:
http://home.mcafee.com/root/landingpage.aspx?lpname=mls_info
Hope this will resolve your issue.

GuruAid.com

Jul 07, 2014 | Computers & Internet

1 Answer

How do i load mcafee antivirus plus retail card


Summary

If you purchased a product card in a local store, you can redeem this card to download and install McAfee LiveSafe and activate your subscription.
Solution 1
Redeeming your retail card / Activating your subscription:
  1. Open a web browser and go to the link (URL) on your retail card.
  2. Select your country and language from the drop-down menu.
    NOTE: While the registration page tries to select the correct region, the data chosen may be incorrect. Please confirm the information.
  3. Carefully enter the registration number from your retail card.
  4. Type your email address and click Submit.
  5. Ensure your email address is correct, then click Verify.

    NOTE: If your email address is incorrect, click Edit to return to the previous screen, correct your email address, then click Verify to continue.
  6. Follow the on-screen prompts to create a McAfee account and install LiveSafe. If you need help with the installation, see TS101831 for download and installation instructions.

Solution 2
How to resolve issues while redeeming your retail card and activating your subscription.

You receive the messages web page does not exist or invalid product key.

You receive the message We're sorry, but we're having technical difficulties at this time. Please try again later.
  • Check the Country selection box above the registration number on the activation page. Ensure that you choose the correct country and language for your region

Jan 18, 2014 | Mcafee AntiVirus Plus 2011 3 User OEM

1 Answer

I have purchased a Mcafee antivirus plus card with an activation code, but cannot access the website to download the programme. The only options are either free trials or further purchases


Summary

If you purchased a product card in a local store, you can redeem this card to download and install McAfee LiveSafe and activate your subscription.
Solution 1
Redeeming your retail card / Activating your subscription:
  1. Open a web browser and go to the link (URL) on your retail card.
  2. Select your country and language from the drop-down menu.
    NOTE: While the registration page tries to select the correct region, the data chosen may be incorrect. Please confirm the information.
  3. Carefully enter the registration number from your retail card.
  4. Type your email address and click Submit.
  5. Ensure your email address is correct, then click Verify.

    NOTE: If your email address is incorrect, click Edit to return to the previous screen, correct your email address, then click Verify to continue.
  6. Follow the on-screen prompts to create a McAfee account and install LiveSafe. If you need help with the installation, see TS101831 for download and installation instructions.
Solution 2
How to resolve issues while redeeming your retail card and activating your subscription.

You receive the messages web page does not exist or invalid product key.

You receive the message We're sorry, but we're having technical difficulties at this time. Please try again later.
  • Check the Country selection box above the registration number on the activation page. Ensure that you choose the correct country and language for your region

Jan 09, 2014 | McAfee AntiVirus Plus 2011 - Windows

1 Answer

Bought second laptop today due to first one having Windows software problem. Purchased McAfee subscription for new laptop today, but McAfee Firewall Needs Attention and I can't fix it, neither can McAfee...


Hi there,

This dimwit (me)......didn't download the purchased software....thinking that the trial would activate. There seemed to be no prompt saying after purchase please download the permanent subscription as the Trial version is not appropriate.

Jan 23, 2010 | Mcafee Computers & Internet

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