Question about Apple iPod touch
Recognises my wifi but still can't connect tom safari/youtube etc
I FIXED MINE THIS MORNING!!!
try this! If your iTouch says you are connected to your network but you can't surf and you've been able to connect in the past...you have to reset your network connections on your iTouch.
Go to Settings
Go to General
Go down to Reset
Go to Reset Network Settings
It will ask for your iTouch Passcode...enter it
Then, hit the red "Reset Network Settings"
After that, go back to "Wi-Fi" in Settings...
...and connect to your network again. It might ask you for your WEP password, if it does, enter it.
The IP Address, Subnet Mask, Router and DNS fields should now have entries in them.
Hope that works for you. It worked for me!!!
Posted on Jan 04, 2009
Okay. Heres what you do. It works I promise!
1. Go to settings
2. Turn off WIFI connection
3. Hold down the power button until it says slide to power off
4. Turn it off
5. Once its off click the home button and while still holding down the home button plug it into itunes.
6. It will say something on your itunes page. Click okay. Then your ipod will go black.
7. Wait and then when it comes back on connect to the internet again
if it doesnt work try reseting your ipod touch
hope it helps!!!!
Posted on Jan 20, 2010
Okay here is what you REALLY have to do!!!!
go to google
type in "wirelesskeyview download" into the search engine
click on the first link that it shows and download it.
it's completely free and VERY helpful!
its a very short download, extract the file and put it somewhere where you won't lose it because it won't show up in your start menu.
This doesn't require any installation.
Go to where you placed the file and open it.
click on the application and it will ask you to allow/cancel the program.
your network should show automatically and WEP will show next to it in the hex column.
type what you see in the hex AS the network's password on your itouch
It worked for me!!!!!
Posted on Apr 19, 2009
Dumb question, but did you put in the security code of your network if it is locked? In settings, wifi networks. Seems like I had to do that.
Posted on Jul 29, 2008
Ive tried all of the solotions
Posted on May 14, 2010
I had same problem. Took it back to Best Buy and they could not connect to their WiFi. Conclusion--bad wireless card. Got money back because they had no replacement. Bought new one at Wal-Mart. It worked perfectly. Solution is do not putz around; return for one with wireless card that works.
Posted on Jan 04, 2009
Hi my ipod touch says that it is fully connected and when i go on safari it says that it cannot connect. iv tried turning my router off, restoering my ipod, restoring all the setting n when i go to my mums it works fine my mums internet it netgear im really angry because it worked for a month now and now theres no interenet!! help!!!!!!!!!!!! :(
Posted on Jan 16, 2010
If you have a Linksys router this worked for me. Go to Settings on your ITouch; Wi-Fi; Other; Security; WPA; Go back to Other Network; Type in your network Name at the top (for example mine is GSI); then go down to Password and type in the Personal Key found on the Linksys page after you logged in with your password. Once I was on the correct page I went to Wireless and then Wireless Security and you will see the Personal Key about five tabs down.
Posted on Dec 27, 2008
I had the same problem and resetting the connection (Solution #3) worked for me. Thanks!
Posted on Feb 09, 2010
I know this sounds stupid and obvious, but make sure your putting in the passcode to the wireless internet correctly, and if you are then try them in CAPS.
i know it sounds obvious but that was all my itouch needed, plus another solution is when you click on the blue arrow next to your chosen network, then look under ip address MAKE SURE THAT DHCP IS HIGHLIGHTED!
Posted on May 10, 2010
Hi I had the same problem. My sons I touch had always connected to internet no problem until last night. It seems its been a common problem. Its Fixed now.
What I did-
3. CLI8CK ON YOUR WI-FI CONNECTION ON THE ARROW TO THE LEFT.
4.FORGET THIS NETWORK
5. DISCONNECT ROUTER AND UNPLUG
9-CLICK ON YOUR WI-FI
10. under IP address click on STATIC
11. then I copied all the number details off my other iphone in the wi-fi settings ip address & Subnet Mask,& Router & DNS & Search domains
12 Go back to main screen by pressing your main button at bottom of phone.
This worked for me and was better than resetting all settings and my sone loosing his progress in games etc. Good luck!!
Posted on Feb 24, 2012
Go to settings... and view the connection... select the little arrow to the right of the name of the connection.. and select "forget this connection" turn the wifi off... then back on.. and connect back on the network and it should work. it fixed my mine. i had the same issue. goodluck
Posted on Aug 12, 2008
Hey my IPOD willnt connect to the internet it kicked me off and when i went to go back on it said something like unable to connect and stuff i trided reset it but it didnt work should i just see if i can retun it LET ME KNOW!!!!!!! Thanks
Posted on Mar 11, 2011
I HAD THE EXACT SAME PROBLEM! RESET YOUR SETTINGS THAT WORKED FOR ME.
Posted on Jan 01, 2010
I did what moniquet said and it still doesnt work, itouch is brand new, has one week and cant maanage to cnnect it.. any other suggestions? help please!!! :(
Posted on Jan 23, 2010
The internet used to work but now it has stopped:( i have tried mostly everything, but to b ehonest i am horrible with computers and ipods.. can someone tell me after you click the little blue arrow and this all pops up: IP address, Subnet Mask, Router, DNS, Search domains, and client id... whats suppose to go there? am i suppose to enter stuff for each of those? and if so, where do u find all of tht information??!
Posted on Jul 15, 2010
I compared my ip address and subnet mask with my dad's iphone and its totally different,on my dad's phone the internet works but for my itouch it doesn't
Posted on Jun 25, 2010
HELP PLEASE, I have to hold my 1st gen ipod right next to my router, touching ipod to router, in order to get a connection, if i pull the ipod even 6 inches away from my router the connection stops. Someone please help..... thanks
Posted on Feb 23, 2010
Hey moniquet a big thanx. Wow it worked beautifully! NOw why cant all things work like this, lol! NOw I feel kinda dumb because it was a simple solution, once you have the tools. Thanx again and have a good one!
Posted on Mar 01, 2009
Omgg, thankyou so much 'moniquet', mine wasn't working even tho it was connected to my WiFi, but now it's fixed, thankyou sooo much :D x
Posted on Jan 05, 2010
I suggest u just get some fried chicken and put it into te chicken monster
Posted on Sep 08, 2008
Cuz u ****
Posted on Jun 27, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 13, 2009 | Apple iPod touch
Sep 29, 2009 | Apple iPod touch
Sep 27, 2009 | Apple iPod touch
Jul 12, 2009 | Belkin F5D7230-4 Kit (F5D7230V4SNPDQ)
May 14, 2009 | Apple iPod touch
Nov 26, 2008 | Apple iPod touch
45,862 people viewed this question
Usually answered in minutes!