Question about Apple iPod touch

23 Answers

ITouch won't connect to internet

Recognises my wifi but still can't connect tom safari/youtube etc

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  • 56 more comments 
  • Anonymous Jun 18, 2008

    same - can;'t get to any screen to enter my key number

  • Anonymous Jun 22, 2008

    it recognizes my wifi connection but no signal bar or anything. same router works for laptop and computer upstairs but nothing on the touch.

  • Anonymous Jul 27, 2008

    itouch wont connect to internet or update the weather

  • jonnib1 Jul 29, 2008

    no internet connection

  • emhokis Jul 30, 2008

    iTouch won't connect to internet,my router light is on but safari or your tube is not

  • CooJordan123 Jul 31, 2008

    Same thing -it recognizes my wifi and looks like its connected but no signal bar or anything. same router works for laptop  but nothing on my ipod


  • Anonymous Aug 01, 2008

    my itouch says its connected to wifi...but keeps saying unable to connect to server?? why!!

  • Anonymous Aug 09, 2008

    same problem . damn this is irritating ..

  • annielevitt3 Aug 16, 2008

    connected to wifi but wont do anything

  • Anonymous Aug 30, 2008

    Omg this is so annoying. I'm connected to my household WPA2 wireless network. The iPod says I'm connected, I have 4 signal bars. But when I try Safari, it says "Safari can't open the page because it is not connected to the Internet". But I am. My other computers work great. I've never had this problem before on the iPod and I have no idea what caused it or how to fix it.

  • Anonymous Sep 02, 2008

    deleting and resetting my connection did not work, tried that before I used google

  • noah70 Sep 02, 2008

    I´m having the same problem!!! 


  • whitneyx53 Oct 08, 2008

    I am having the same problem, I have tried turning it off and back on and disconnecting and reconnecting and nothing seems to fix it.

  • Anonymous Oct 22, 2008

    i connect but i get no bars

  • Anonymous Oct 24, 2008

    I can put in my wireless router information and password and then it says I am connected but nothing works. My laptop is connected so I know it's not the router. It only worked this weekend and hasn't worked since.

  • Anonymous Nov 04, 2008

    i hav the same problem, my itouch use to be able to connect, but now it wont at all, i know its not the router, and even when it says that its connected it still wont work.

  • Anonymous Nov 14, 2008

    why won't my itouch connect to the internet work

  • Mallory414 Nov 19, 2008

    This is so annoying!

    I think I've tried everything possible!

    It says I'm connected.
    And then it will ask me when I go in to itunes which wifi i would like to connect to and I hit the one I want.. and then it says "unable to connect to itunes" or server or whatever.

    GGJIDFJIEJSJLSe.

  • mjca7x Dec 07, 2008

    I just purchased an itouch for my daughter turned it on and it did connect to the web at my house. But when she got home and tried it wouldn't connect. Please help!!!

  • Anonymous Dec 17, 2008

    Omg, this is so fucken annoying!! the wifi asks u to enter the password and i entered it, but then is says unable to connect!! **** man, wat the hell is the problem with these ipod touches!

  • Anonymous Dec 25, 2008

    You would think this would be easy
    I am extremely disappointed in apple. This is like a typical microsoft thing to do. Promise you the world and make it impossible to achieve. tisk tisk tisk Apple


  • ivanest008 Dec 26, 2008

    i have connect it to the wifi from my house and then i go to the safari and it says that it cant connect because i dont have it connect it and then i go to settings and it says that it is???



  • Anonymous Dec 27, 2008

    idk it sucks

  • kiabarnes Dec 27, 2008

    Im connected but it wont let me access my internet.

  • Anonymous Dec 27, 2008

    my itouch says can't connect to server!!! will somebody help me!!??

  • ctw3333 Jan 01, 2009

    have exactly the same problem cant connect it and ive tried resetting my while i touch :(

  • Anonymous Jan 04, 2009

    Ive been doing a search on this topic.many people have the same problem.and not many solutions.well none to be specific.i have the same problem.it shows that im connected but when i try to go on safari.or youtube.etc it says cannot open page.because internet is not connected.when in fact at the top of my touch it shows a full internet connection.this is a pain in the a$$.anyone know what i can do to fix it.or have an idea what it can probly be
    ;/

  • moniquet Jan 04, 2009

    I FIXED MINE THIS MORNING!!!



    try this! If your iTouch says you are connected to your network but you can't surf and you've been able to connect in the past...you have to reset your network connections on your iTouch.



    Go to Settings

    Go to General

    Go down to Reset

    Go to Reset Network Settings

    It will ask for your iTouch Passcode...enter it

    Then, hit the red "Reset Network Settings"

    After that, go back to "Wi-Fi" in Settings...

    ...and connect to your network again. It might ask you for your WEP password, if it does, enter it.

    The IP Address, Subnet Mask, Router and DNS fields should not have entries in them.

    Surf Away!!



    Hope that works for you. It worked for me!!!



  • moniquet Jan 04, 2009

    whoops! I meant to say that the

    IP Address, Subnet Mask, Router and DNS fields should NOW have entries in them!!! Sorry.

  • jesseprince2 Jan 05, 2009

    I can't connect to my wifi. I tried to reset it, but it still says (unable to join to the network). I have been on it before, and I can use the same wifi on my brothers i touch. So I know the password and service is fine. That means the problem lies with my i touch. Help me please!

  • Anonymous Jan 06, 2009

    mine connects for aout 15 seconds then disconnects but even while it says its connected i cant get onto safari.

  • kathykathy66 Jan 06, 2009

    have westell 327 and can not get it to connect to itouch. itouch sees the name of my network, but when itouch asks for a password I don't know what password to use. I tried the administative/user name I used when I installed westell 327 but no luck. What password should I be using -- where will I find it?

  • goldi-locks Jan 10, 2009

    When I try to connect, they ask me for the password, I type it in perfectly respecting the capital letters and all but it just won't connect...What can I do ???

  • Naomi B Jan 10, 2009

    i have 3 full bars of internet service and it says that i have the internet but it still wont connect help

  • Anonymous Jan 11, 2009

    i have the same problem.. it worked b4, my laptop in on right now and i have internet.. but the i touch says im connected but when i go to safary it sais im not so idk

  • Anonymous Jan 16, 2009

    fuckin mine is doin the same as all of urs

  • Anonymous Jan 18, 2009

    mine says server stopped responding..... WTF

  • bakacarol12 Jan 22, 2009

    Hi! I have a problem w/ my Itouch. I'm trying to connect my internet w/ my Itouch. The problem is that it said that its unable. It also ask me for a password, is it the wep-key? When I find a Wi-fi w/ no lock I get the internet but with my own... I can't! its lock...so.... what should I do to unlock it?

  • bertham Jan 22, 2009

    someone help please

  • Anonymous Jan 23, 2009

    Im in my network and have Wi-Fi but i cant go to anything that with internet i select my network ans ip address and subnet have writing next to them but the rest dont. I've been waitig so long to get this damn thing and now i cant get it to work please help!

  • Anonymous Feb 02, 2009

    It recognizes my server thing (linksys) but wont connect to internet

  • Anonymous Feb 06, 2009

    my internet server stopped responding what can I do?

  • samchavles Feb 10, 2009

    same problem!

  • Anonymous Feb 17, 2009

    i have more or less the same problem except my 2g finds the router but cant connect it just keeps loading ....it worked fine this morning

  • donaldmenzel Feb 25, 2009

    my ipod cant connect to network right next to router

  • owjwells Mar 07, 2009

    it says im connected to the internet but i cant get on anything. my dns and router isnt filled in. how can i get the router and dns numbers on a pc?

  • Anonymous Mar 10, 2009

    all of a sudden my itouch is saying it can't connect to the internet, it's ben 2 days now and my lap top is connected fine.

  • luv_muahh Mar 20, 2009

    my iTouch shows that i have connection to Wi-Fi but i still can;t connect to anyhting on the internet!

  • curlyque97 Mar 27, 2009

    my ipod touch says that it is connected to a network, but then none of the apps or internet will work. i dont know wats going please help!

  • Anonymous Apr 15, 2009

    my ipod touch has a lock symbol next to the network but I put in the modem password andit doesn,t work

  • Anonymous Apr 16, 2009

    AHH!! I type the password in and it says i cant connecTTT11

  • Anonymous Apr 19, 2009

    my ipod touch wont connect to the internet



  • Anonymous Apr 25, 2009

    my itouch was working fine, but now my wireless network says its connected, but won't open up youtube or safari! help!

  • Anonymous May 02, 2009

    i can get internet from my god damn school but cant get it from house its ******** and Ive tried pretty much everything.

  • Anonymous May 11, 2009

    I was able to go online for a while after i got my itouch but now it says, "Safari cannot connect to webpae becasue its not connected to the internet". I've tryed everything

  • Anonymous May 18, 2009

    OMG i was watching a youtube video when my internet stopped working and i was freaking out because it's my dad's network i connected to plus he let me through the mac filter and only today did this happen and it just stopped working and i tried to renew lease and everything but i was connected but when i went to something online it said i was not connected to the internet like the app store and i was like wtf man im connected right now and i kept checking my settings and going through everything i could to figure out the problem but nothing was working. I mean MY COMPUTER WAS ABLE TO CONNECT BUT MY ITOUCH COULDNT... big WTF right there. CAN SOMEONE HELP MA SITUATION

  • Anonymous May 19, 2009

    same.

  • devin1572
    devin1572 Jul 09, 2012

    My ipod is connected to internet with 3 bars, but i cant do anything like safari/ifunny/youtube/ ect. iv tried reseting network, unpluging my router and plugging it back in and it still dosent work, i did forget this network and reset networks and turned off wifi for an hour and turned it all back on and still didnt work... if you find a way that will work please send me an email to fix it at devin1572@aol.com , thanks

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23 Answers

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I FIXED MINE THIS MORNING!!!

try this! If your iTouch says you are connected to your network but you can't surf and you've been able to connect in the past...you have to reset your network connections on your iTouch.

Go to Settings
Go to General
Go down to Reset
Go to Reset Network Settings
It will ask for your iTouch Passcode...enter it
Then, hit the red "Reset Network Settings"
After that, go back to "Wi-Fi" in Settings...
...and connect to your network again. It might ask you for your WEP password, if it does, enter it.
The IP Address, Subnet Mask, Router and DNS fields should now have entries in them.
Surf Away!!

Hope that works for you. It worked for me!!!

Posted on Jan 04, 2009

  • 2 more comments 
  • millydasiy Sep 30, 2010

    fantastic stuff, thanks mate your a life saver!!

  • TenleeGrayce Nov 01, 2010

    My Gosh, Thank you so much!!!!

  • Tommsgirl Nov 27, 2010

    Worked perfectly. Ty

  • Shauna Pepitone
    Shauna Pepitone Oct 20, 2011

    Only the IP Address & Subnet Mask filled in. Still isn't working :(

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Okay. Heres what you do. It works I promise!
1. Go to settings
2. Turn off WIFI connection
3. Hold down the power button until it says slide to power off
4. Turn it off
5. Once its off click the home button and while still holding down the home button plug it into itunes.
6. It will say something on your itunes page. Click okay. Then your ipod will go black.
7. Wait and then when it comes back on connect to the internet again

if it doesnt work try reseting your ipod touch

hope it helps!!!!

Posted on Jan 20, 2010

  • Alex Harrison Jun 19, 2011

    THIS DOES RESET IT!!! I NEVER BACKED IT UP!! NOW IVE GOT TO PUT EVERYTHING BACK ON MANUALLY. THANKS MATE :(

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Okay here is what you REALLY have to do!!!!

go to google

type in "wirelesskeyview download" into the search engine

click on the first link that it shows and download it.

it's completely free and VERY helpful!

its a very short download, extract the file and put it somewhere where you won't lose it because it won't show up in your start menu.

This doesn't require any installation.

Go to where you placed the file and open it.


click on the application and it will ask you to allow/cancel the program.

your network should show automatically and WEP will show next to it in the hex column.

type what you see in the hex AS the network's password on your itouch


It worked for me!!!!!

Posted on Apr 19, 2009

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Dumb question, but did you put in the security code of your network if it is locked? In settings, wifi networks. Seems like I had to do that.

Posted on Jul 29, 2008

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Ive tried all of the solotions

Posted on May 14, 2010

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I had same problem. Took it back to Best Buy and they could not connect to their WiFi. Conclusion--bad wireless card. Got money back because they had no replacement. Bought new one at Wal-Mart. It worked perfectly. Solution is do not putz around; return for one with wireless card that works.

Posted on Jan 04, 2009

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Hi my ipod touch says that it is fully connected and when i go on safari it says that it cannot connect. iv tried turning my router off, restoering my ipod, restoring all the setting n when i go to my mums it works fine my mums internet it netgear im really angry because it worked for a month now and now theres no interenet!! help!!!!!!!!!!!! :(

Posted on Jan 16, 2010

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If you have a Linksys router this worked for me. Go to Settings on your ITouch; Wi-Fi; Other; Security; WPA; Go back to Other Network; Type in your network Name at the top (for example mine is GSI); then go down to Password and type in the Personal Key found on the Linksys page after you logged in with your password. Once I was on the correct page I went to Wireless and then Wireless Security and you will see the Personal Key about five tabs down.

Posted on Dec 27, 2008

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I had the same problem and resetting the connection (Solution #3) worked for me. Thanks!

Posted on Feb 09, 2010

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I know this sounds stupid and obvious, but make sure your putting in the passcode to the wireless internet correctly, and if you are then try them in CAPS.

i know it sounds obvious but that was all my itouch needed, plus another solution is when you click on the blue arrow next to your chosen network, then look under ip address MAKE SURE THAT DHCP IS HIGHLIGHTED!

Posted on May 10, 2010

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Hi I had the same problem. My sons I touch had always connected to internet no problem until last night. It seems its been a common problem. Its Fixed now.

What I did-

1-SETTING
2- WI-FI
3. CLI8CK ON YOUR WI-FI CONNECTION ON THE ARROW TO THE LEFT.
4.FORGET THIS NETWORK
5. DISCONNECT ROUTER AND UNPLUG
6.RE-CONNECT ROUTER
7.SETTINGS
8- WIFI
9-CLICK ON YOUR WI-FI
10. under IP address click on STATIC
11. then I copied all the number details off my other iphone in the wi-fi settings ip address & Subnet Mask,& Router & DNS & Search domains
12 Go back to main screen by pressing your main button at bottom of phone.

This worked for me and was better than resetting all settings and my sone loosing his progress in games etc. Good luck!!

Posted on Feb 24, 2012

Go to settings... and view the connection... select the little arrow to the right of the name of the connection.. and select "forget this connection" turn the wifi off... then back on.. and connect back on the network and it should work. it fixed my mine. i had the same issue. goodluck

Posted on Aug 12, 2008

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Hey my IPOD willnt connect to the internet it kicked me off and when i went to go back on it said something like unable to connect and stuff i trided reset it but it didnt work should i just see if i can retun it LET ME KNOW!!!!!!! Thanks

Posted on Mar 11, 2011

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I HAD THE EXACT SAME PROBLEM! RESET YOUR SETTINGS THAT WORKED FOR ME.

Posted on Jan 01, 2010

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I did what moniquet said and it still doesnt work, itouch is brand new, has one week and cant maanage to cnnect it.. any other suggestions? help please!!! :(

Posted on Jan 23, 2010

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Ok..so next to the wifi you connected, there's a little blue arrow button and press dat button...after dat, go down and you will see renew lease and press dat...dats how i got mine..hope it worked :)

Posted on May 18, 2009

  • owenbeast Nov 22, 2010

    Okay so i just bought and i touch from a friend and went home and 'connected' to the WiFi but ounce i went to safari it wouldn't bring anything up it keeps saying 'safari cannot open the page because it is not connected to the internet'.....ive tried almost everything-_- i restored the thing, did the whole reseting the network connections and neither of those things work...I mainly baught this ipod for the internet capabilites and am super sad that it not working....PLEASE HELP!!!

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The internet used to work but now it has stopped:( i have tried mostly everything, but to b ehonest i am horrible with computers and ipods.. can someone tell me after you click the little blue arrow and this all pops up: IP address, Subnet Mask, Router, DNS, Search domains, and client id... whats suppose to go there? am i suppose to enter stuff for each of those? and if so, where do u find all of tht information??!

Posted on Jul 15, 2010

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I compared my ip address and subnet mask with my dad's iphone and its totally different,on my dad's phone the internet works but for my itouch it doesn't

Posted on Jun 25, 2010

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HELP PLEASE, I have to hold my 1st gen ipod right next to my router, touching ipod to router, in order to get a connection, if i pull the ipod even 6 inches away from my router the connection stops. Someone please help..... thanks

Posted on Feb 23, 2010

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Hey moniquet a big thanx. Wow it worked beautifully! NOw why cant all things work like this, lol! NOw I feel kinda dumb because it was a simple solution, once you have the tools. Thanx again and have a good one!

ss1122

Posted on Mar 01, 2009

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Omgg, thankyou so much 'moniquet', mine wasn't working even tho it was connected to my WiFi, but now it's fixed, thankyou sooo much :D x

Posted on Jan 05, 2010

I suggest u just get some fried chicken and put it into te chicken monster

Posted on Sep 08, 2008

Cuz u ****

Posted on Jun 27, 2008

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