Question about DeLonghi Prima Donna Avante ESAM6700 Automatic Coffee Coffee Maker

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I have a DeLonghi Prima Donna coffee machine which is 6 months old. When I plug the milk container nozzle into the machine it is not recognised by the machine. A message on the screen is saying "insert milk container?" It seems that the machine is not detecting the presence of the milk container nozzle/switch? Regards, Nick Bridges

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Maybe youare not pushing the milk-container sufficiently in. Mine has been increasinglyhard to fit. After speaking with DeLonghi service, they suggested lubricatingthe o-rings on the nozzles on the machine. I asked if cooking oil would be ok,to which they agreed. To I took a cottonstick and dipped it in ordinary cookingoil, and swept it over the inside of the two nozzles on the milk-container,since the o-rings on the machine itself were hard to get to. Now it workssmoothly. I was reluctant to try that out before speaking with DeLonghiservice, since they are so set on only using original stuff for the machine,and I did not think a machine this expensive would need this type of 'help'. Useat your own risk :-)
Flemming.

Posted on Jan 18, 2011

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Posted on Jan 02, 2017

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Our Delonghi Prima Donna always made hot coffee up until 2 weeks ago


Try first to heat the cups ,and then make the coffee.
Becouse the water for coffee and for hot water comes from the same way.

Apr 25, 2017 | DeLonghi Prima Donna Avante ESAM6700...

1 Answer

Hi, I am having trouble getting the milk to froth without bubbling. Ihave cleaned it really well and hoping you have the solution. Cheers Denis Stevenson


sounds like the milk jug has not been inserted correctly
give it a wobble whilst using
check the o ring on machine wher the jug plugs in as there could be dried milk around it letting air into the system or faulty o ring

Jun 05, 2011 | DeLonghi Prima Donna Avante ESAM6700...

1 Answer

Initial set up of delonghi ESAM6700 and it will not go past insert water spout stage. Even when spout inserted it does not recognise and we cant continue setting up the machine as it simply reads insert...


OK, I can answer this one... the same thing happened to me. It would not recognize the water spout. No beep when inserted, but it would beep if you inserted the milk container. Looking into the receptacle, I saw that the switch for the milk container is offset to the right, and the switch for the water spout is offset to the left. All I had to do was carefully bend the lower tang on the water spout that activates the switch to the left a little bit. It looked perfectly straight, but was just offset to the right enough to miss the switch.

Hope this helps someone.

May 08, 2011 | DeLonghi Prima Donna Avante ESAM6700...

1 Answer

Recently descaled delonghi prima donna not frothing


milk unit pipe s blocked needs strip down...07779933829 uk we repaire

Jan 15, 2011 | DeLonghi Prima Donna Avante ESAM6700...

1 Answer

I have had my Prima Donna for a month now and noticed that the milk container did not always slide in smoothly. This morning I really had problems with it. The machine keeps asking for the milk container...


Me too. Mine has been increasingly hard to fit. After speaking with DeLonghi service, they suggested lubricating the o-rings on the nozzles on the machine. I asked if cooking oil would be ok, to which they agreed. To I took a cottonstick and dipped it in ordinary cooking oil, and swept it over the inside of the two nozzles on the milk-container, since the o-rings on the machine itself were hard to get to. Now it works smoothly. I was reluctant to try that out before speaking with DeLonghi service, since they are so set on only using original stuff for the machine, and I did not think a machine this expensive would need this type of 'help'. Use at your own risk :-)
Flemming.

Jan 10, 2011 | DeLonghi Prima Donna Avante ESAM6700...

1 Answer

I have a Delonghi Prima Donna. Blows lots of stem but wont froth milk. The 3 orings have been replaced and the fittings cleaned, but still no frothing. I pulled the lid apart and it seems ok. Any...


Where is it blowing steam from? If it is coming from the milk spout then it most likely that the milk jug is blocked somewhere. If it is coming from where the jug connects to the machine (coupling) then you might need to change the complete coupling (assuming you used the correct orings). The biggest cause of frothing problems with these machines is lack of cleaning of the milk jug. Soak the top in quality milk cleaner for at least an hour and rinse thoroughly. Also run cleaner through it regularly using the milk only function.

Nov 19, 2010 | DeLonghi Prima Donna Avante ESAM6700...

6 Answers

My Delonghi Prima Donna won't dispense milk only steam.


I've just had the same thing happen to me today. The one thing I noticed was there is a broken rubber ring which appears to have fallen from around the milk spout.

I'm off to the Service Centre tomorrow so will hopefully have some good news shortly...

Aug 23, 2009 | DeLonghi EAM3500 Espresso Machine/Coffee...

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