Question about HP Photosmart C8180 All-in-One InkJet Printer

3 Answers

Everything works on my "C8180

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  • tawnybob Nov 09, 2010

    thanks for your reply but it isn't quite the problem. Every HP printer I have ever owned will take a picture or text and I can scan it into my computer to a number of different programs for storage or further work on it. This unit will not do this, altho it is supposed to. tawnybob@ymail.com xd2f3

  • tawnybob Nov 09, 2010

    I tried your solution and sorry, it did not work, when I tried to install the download I got a message that said that my computer did not need the download and it would not install it. I had been to that site before with a different fix that also did not work. Any other Ideas??? tawnybob@ymail.com xd2f3

  • tawnybob Nov 09, 2010

    Thank you for your efforts. Your solution did not work. but the HP web site you sent me to had other links that I tried and one of them worked. My printer now works. Thank you much Tawnybob

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Try with the troubleshooter from this link.In case of already have done or another problem, post me back the error message you get (if one) or more details about the software you use to scan.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, accept my solution.

Thanks and regards
Stelios
direct fixya link: http://www.fixya.com/users/technical114

Posted on Nov 10, 2010

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Bob,
This seems to be a problem with the settings for the scanner. Every time you scan a document you must not Save it but Save As. it will then ask you for the folder and the file name you want to save it as. You do that two to three times and Windows XP takes the hint and starts saving the file in that folder only. As regards sending it as an email is concerned you must Export the scanned copy as an email.

Posted on Nov 09, 2010

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  • Master
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Ok, maybe the location where the scanned documents are being saved is the problem. try to use a nother program toscan. for example, microsofts document imaging and choose where to save. don't initiate the scan from the printer but from the Ms document imaging application. post back if this isn't the case.

regards

Posted on Nov 09, 2010

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