Question about Dell Dimension 5100 (D51L1) PC Desktop

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Vista security I have the Geek Squad coming out tomorrow. My son gave me Norton o8 security program to have him isnstall. My question knowing the vista security built in, do you think that is way to much added to a already vista problem? Should I just get norton anti-virus program or a different one on nothing? Need to know so I am ready for his formating work.

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  • barb74 Jun 16, 2008

    Can you help me before he comes out so if needed I can go buy the correct one

  • barb74 Jun 16, 2008

    need an answer

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Go to Microsoft.com and use Windows One Care. It works better in Vista and will optimize performance better than Norton will. You should download Windows Defender as well.

That should be all the Anti Virus software you need.

Posted on Jun 16, 2008

  • Tim Babcock
    Tim Babcock Jun 17, 2008

    Norton takes up a lot memory to run and it slows your computer down. Norton hasn't been very reliable about getting all viruses removed. Windows One Care will take care of most issues on your computer and take care of performance matters as well as viruses and potentially unwanted programs.



    It's a good deal too if you want to continue using it after 90 days.

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No if you ask me, Norton 08 should be perfect,....
Vista bby itself is not all that secure.. its good to have additional antivirus program and Norton 08 is in no way less effective than other programs out there.

have no doubts at all, proceed onto instal Norton.. thats the rights thing you do

Posted on Jun 16, 2008

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I purchased a restart/restore disc for my emachine two weeks ago i recieved it some time last week and come to find out that it dosnt work, i took it to best buy geek squad and the put in a disc of their...


Was the Geek Squad's disc being detected? Or did you just take them your disc to see if they could get a computer to recognize it? If not, then you may just need to change some settings at Boot for your computer to start booting from your restore disc. I've never personally dealt with the Geek Squad, but I would not just take their word for something. I've had several people very unhappy with the outcome of letting them service their computers. I've talked to other people who were very happy with the Geek Squad service. Try taking your disc to a local computer shop and ask them if they can put the disc in their computer to see if it is a functioning Restore Disc. MADHATTER COMPUTERS

Mar 22, 2010 | E-Machines eMachines Desktop PC

16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | Computers & Internet

Tip

BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

1 Answer

Yeah


your monitor is going.......you can buy a new one for 100 bucks.....still cheaper than geek squad

Sep 04, 2009 | HP Media Center m7060n PC Desktop

2 Answers

Gateway PC screen blank, geek squad diagnosis motherboard issue


You could replace the motor board for less than $100 but I think the geek squad says the motor board is bad on every computer that doesn't start right up for them so I would have someone else look at it first. Or just get a new computer at walmart for like $300

Jul 23, 2009 | Computers & Internet

1 Answer

You can see my response below


The geek squad has my computer. they need the start up disks to reboot. the serial number cag5110022109does not do anything when put in the link you gave me.

Sep 02, 2008 | Computers & Internet

1 Answer

Advised by geek squad , virus on hp computer


get lost, u are to careless for misplacing the document i cant help you.FOOL

Jul 05, 2008 | HP Pavilion Media Center a1330n - AMD...

1 Answer

Windows host process rundll32 has stopped running in Vista System


OMG! there are tons of reasons NOT to use the geek squad. I get geek squad victims in my shop every week. This can probably be figured out remotely- but if it came from BB- I would just about BET it is norton, or spysweeper as the root of the problem, or perhaps an incompatable program on Vista. There might be a problem with the motherboard too- and checking on Dell's site to see if your unit is in warranty will yield a free tech support from thm if the service tag shows a valid warranty. If replacing Norton and spysweeper with a less problematic program like AVG FREE edition (which works a lot better and is FREE!) does not help- there are other cheaper local or nationwide helpers that can fix this remotely (like me)

Jun 21, 2008 | Computers & Internet

1 Answer

Sound card


Dont pay the Geek Squad robber barons a dime...it is easy to put in a sound card.
shut down your computer, unplug it, take out the screws holding one (usually the left) side on, take it off, GROUND YOURSELF!!!. it is then a simple matter of finding a slot for it to fit in (you may have to take a rail of the back of the case for the slot) plug it in securely, close up your case, plug it back in, then follow instructions that came with the card for installing drivers and such....

May 24, 2008 | Dell Computers & Internet

1 Answer

Geek Squad


http://www.geeksquad.com/

Click on the geek 911 emergency help.

May 17, 2008 | Gateway GT5220 PC Desktop

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