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My 22 HP color cartridge is not working due to block nozzle.Please advise me what can i do.

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If you don't have a Print head maintenance kit (the solution to clean the head), water will do the trick. Take some hot water in a bowl and dip the head (only the head portion, nothing else, otherwise you may damage the cartridge), do some cleaning with cotton bud and until you are sure that it's cleaned, reinstall the cartridge after it's dried. It should work fine if there's ink in it and if it still works.

Good luck.

Thanks for using FixYa.

Posted on Nov 09, 2010

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1 Answer

It prints in black only and the tri-colour cartridge is 1/2 full


The color print head nozzles maybe blocked.

Inkjet printers need to be used frequently to prevent blocked print head nozzles. You may have blocked print head nozzles.
Try the printer maintenance to clear the printer nozzles.
After several deep cleaning attempts and there is no improvements in the print then a new print head is required.
A new print head maybe expensive and it maybe more cost effective to purchase a new printer.

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Hi Farhana

You need to clean the Nozzles of the cartridge before inserting the cartridge in the printer. You can take a tissue paper and wet it a little and keep the cartridge nozzles side on the tissue and let it absorb little ink from the cartridge and later take a white sheet and try to press the paper against the nozzles to see if you get the correct colors out of the cartridge. e.i. CMY Cartridge No. 22 will have an arrangement of C on left and Magenta in Centre and Yellow on right side. If it does not work then you need to suck the ink from the nozzles with a little help of your mouth with a cloth covered on the nozzles.

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1 Answer

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Hello, and thanks for using FixYa.

Sounds like the print head carrier, the printerhead has its black cartridge nozzles blocked, due to dryed up ink. Remove the back cartridge and Check the area under it, does there appear to be wet ink? if there is, then the cartridge is working but the nozzles are blocked. If the print head is removeable you might try to sink the bottom a bit in warm water to get the ink to dissolve from the nozzels. It should print after that.

just make sure the head is clean and dry before placing it back into the printer.

let me know how you get along with it.

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Check to see if the installed cartridge is the correct one for the printer. if the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.

Have a nice day and do not forget to rate please...!

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I have used this method for over 5 years, and it doesnt always work, but it its a only think u can do before buying new cartridges.

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