Question about Samsung Microwave Ovens

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We purchased microwave oven GW73BD-B of Samsung co.on 16-10-2010 and many times requested to the customer care of the co.as well as to the dealer to give demo and the customer care asked me to talk on phone no.9896156566 and i talked to Mr.Hanuman on this number but all my efforts gone in vain and no body came to give the demo and the articleis lying as showpiece.Kindly redress our problem. Gurnam Singh 09416793138

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

MicrowaveSvc
  • 9047 Answers

SOURCE: Instruction manual for 1986 Amana Radarange microwave

I think it will use a standard generic probe for the Accu-Temp. Sorry I couldn't help. Take care.

Posted on Jan 28, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Keypad for Samsung microwave

To find out about Samsung recalls, please call Samsung's Service Division at 800-932-3837.

Please let us know what you find out so others can benefit.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 20, 2008

jgwhomeequip
  • 1902 Answers

SOURCE: Sharp Microwave Oven Timer Counts Down Very Fast (Demo mode)

Here is where you can download the manual
http://www.retrevo.com/search/v2/jsp/mytrevo/myTrevo.jsp?page=man

Yes the problem can be undone also.

Posted on Feb 09, 2009

asnowman
  • 788 Answers

SOURCE: Set clock time on microwave oven

I have consulted the Owners Manual and there is no mention of the demo mode. I would suggest that you unplug the unit or disconnect power if it is hard wired in, and try to set the clock then.

I hope this information allows you to resolve this issue.
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Posted on Jul 04, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: The microwave oven starts and runs for a number of

This problem is almost always due to a defective or loose magnetron causing electrical interference and disruption in the control circuit board.

Details covering some previous models are in GE's bulletin here. Even if your model is not on the list, the same problem can occur.

If your magnetron was recently replaced, it may have loose mounting nuts or bolts or maybe the wire mesh RF gasket was not installed or got pinched.

NOISY MAGNETRON TEST (c) 2009 William E. Miller prototech@usa.net

One way to test it is to do the following:

1. Unplug the microwave or turn off its breaker.
2. Open the door, then detach the control panel as shown in the video at http://www.microwavedisplay.com and swing it down, but without disconnecting the wires. )If you have any trouble getting the grille off once the screws are removed, slide the hood vent grille to the left about 1/4", then then pull it forward. On some models there are L-shaped clips that fit into a slot to hold bottom of the vent.)
3. Plug the microwave back in.
4. Make sure neither you nor anyone else reaches in behind the control panel. There will exposed high-voltage connections.
5. Put a few cups worth of water in a microwave-safe container and place it inside the microwave.

6. Shut the door.
7. Run the microwave for about 1 minute or so on full power. (Time Cook > 1 > 0 > 0 > Start, e.g.)
8. If it does not fail, try it several more times.
9. When the water boils, change the water and try again.


NOTE:
If your model does not have a door handle, you will need to unplug the oven and reattach the control panel to be able to open the door.


If it still does not fail, I would recommend that you put it all back together and keep using it until it fails more consistently, then repeat this test.

While a microwave should never be left running unattended under any circumstances (as your owner's manual will tell you) it's even more important when one is exhibiting a failure or any odd behavior. So play it safe and stay with it while it's running!


If you or someone you know want to replace the magnetron yourself, you will need to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions
here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

0833cec.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find links to helpful exploded view diagrams and part ordering help
here.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

If it's under magnetron warranty, GE will send you the magnetron to do it yourself. Call them at 888-239-6832.

Be persistent. You may have to speak with a supervisor.


If it is not within the magnetron warranty, you can find links to helpful exploded view diagrams and part ordering help here.

If you prefer to arrange service by an authorized service center, GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 29, 2009

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BASICALLY, the microwave works using magnetron for generating the MICROWAVE signal.
So if your system is slow the wave generated for any amount of power input and time will be less .This may be due to fault in your timing circuitry.
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You can download and print the instruction manual in PDF format by clicking this link.

http://downloadcenter.samsung.com/content/UM/201007/20100730153228015/GW73BD_XTL-03796G_EN.pdf

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