Question about Trend Micro PC-cillin Internet Security 2005 for PC

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Computer virus on my dest top a blue popup with yellow writing warning of viruses and the roaches come out on the screen. I have run a scan with no avail. I have mcafee security but it has not helped. This stays on the screen all the time

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  • Anonymous Jul 09, 2008

    ran spywarekiller pro plus 5in1 doesnt solve the problem. pop up warning keeps coming up?



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Try making a full system scan. At the end it should give you a list of all the security risks that were found on your computer.

Tell me if you need further clarifications. Thank You!

Posted on Jun 17, 2008


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Virus removal can be quite tough depending on which virus it is and how well it's established.

Disconnect your computer from the internet, power it up and keep pressing F8. It will show a black screen with white writing, select Start your computer in "Safe Mode" lots of white writing will come up on the screen, this is normal. It will eventually start up, but will look odd. This is also normal. In Safe Mode windows only starts programs needed to run the computer at is minimal amount. You will now be able to open up your anti virus and scan for viruses.

After, shut your computer down and start it up normally, run a scan again to make sure. then download Malware Bytes, install that and scan again.

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Everytime I try to login to myspace, I get a popup covering my page. How do I get rid of the popups?

Sounds like you may have some sort of Malware infection on your computer.

  1. Download a program called "MalwareBytes Anti-Malware"
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This will remove most malware/adware on your computer. As a precautionary measure I would also recommend running a virus scan. If you do not have an anti-virus software on your computer, I would recommend any of the following (they are all free and effective) :

If the problem still persists after both an anti-malware and anti-virus scan I would recommend taking it to a local computer repair shop for further examination. Persistent and random pop-up ad's are the first sign of a virus/malware infection. You don't want to wait till it's too late!

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See if you can get to safe mode. Write back to see if you can, and we will give you instructions on how to proceed from there.

Otherwise you will need a restore or winxp OS installation disk.

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Blue screens as a result of infection mean the virus has corrupted the operating system. You can fix it by doing an operating system repair with your recovery or operating system disc. Depending on the virus, this may only be a temporary fix. If this turns out to be a temporary fix, then the sure way to fix it is to completely wipe the hard drive, completely reformat using NTFS, and reload the operating system, which I would recommend. If you have any problems during or after the reload, then the virus damaged the hard drive and it will need to be replaced.

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I've already purchased Norton antivirus 2008 with antispyware and loaded but my screen still blue and shows Warning spyware detected in computer & to install antivirus or spyware wich i did.

That blue screen sounds like a trick to me. Many viruses and spywares or the websites that distribute them make beleive that they are causing viruses then provide links to fake antivirus and spyware removal programs that actually make your system worst.

Use the Norton to purchased to do a full deep scan of your system. I also like to supplement my Norton by running the free scan at when I suspect there might be a problem on my machine that Norton can't fix.

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