Could be many things but mainly depends on the age of the machine. sounds to me like your paper problem especially the part about ghost jamming could all be down to the tyres that pick the paper up being worn out. a temperary measure is just to wipe them with a damp cloth to remove any paper dust in whatever grip there is, as for the colour cartridges make sure your settings aren't using the colour to make black as some machines do this. my suggestion is to get in a professional to give it a service unless its cost effective to buy an new one.
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3 Push down on the green lever.
24x PaperJam, Check Tray
1 Gently open the ... Jam, Check MP Feeder
Gently pull the jam straight out of the multipurpose feeder.
202 PaperJam, Open Rear Door
1 Open the ... side to locate a
Note: To clear the PaperJam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paperjam message.
4 Gently pull the jam toward you. 5 Insert the tray.
Note: Make sure... under the print media is locked down.
23x PaperJam, Remove Tray1, Pull Down ...
I was also stuck with this error message for a while. It turned out to be a 4x6 photo paper got stuck in back in a place that was not easily visible. I had to detach the double-sided paper module from the back, tilt the printer on its side and reach in with fingers and pliers to pull it out. The error message was correct, that something was blocking the cassette tray even though you could push the tray all the way in!
Open the Outer Back(Rear) Cover(1) at the back of the machine. Pull the jammed paper out of the machine.
Close the Inner Back(Rear) Cover (1) if it is open as shown in the illustration.
Close the Outer Back(Rear) Cover. Make sure the cover is closed properly.
Pull the paper trays (1) out of the machine.
Push the two green levers up on both sides.
Pull out the jammed paper (1) and press Stop/Exit.
Push the green duplex unit up.
Reset the machine by lifting the scanner cover from the front of the machine and then closing it. If
you cannot remove the jammed paper from the front of the machine, or
the error message still appears on the LCD after you have removed the
jammed paper, please go to the next step.
Using both hands, use the plastic tabs on both sides of the
machine to lift the Scanner Cover (1) into the open position. Make sure
that there is no jammed paper left in the corners of the machine under
the plastic covers.
If ink gets on your skin or clothing immediately wash it off with soap or detergent.
If the paper is jammed under the print head, unplug the machine
from the power source, and then move the print head to take out the
If the print head has stopped in the right corner as shown in the illustration, you cannot move the print head. Press Stop/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper.
Gently close the scanner cover using the finger holds on both sides of it as you push down on the Scanner Cover Support (1).
Be careful not to trap your fingers under the scanner cover. Always
use the finger holds provided on both sides of the scanner cover when
opening and closing it.
Push paper tray #1 and paper tray #2 firmly back into the machine.
Make sure you pull out the paper support until it clicks.
Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.
Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.
1.Pull the paper tray out of the machine.
2.Pull out the jammed paper.
3.Reset the machine by opening the Upper Jam Clear Cover and then closing it.
If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.
4.Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.
5.Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.
6.Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine. Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper.
7.Close the Upper Jam Clear Cover.
8.Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.
Please do rate the solution and revert for further assistance.
The error 41.3 is unexpected paper length and was caused by the printer pulling more than one sheet. Now the problem is clearing the paper jam in the paper tray. The only way I have found to get it clear is to put the printer on its back with the paper tray facing straight up. Now push the tray in just a little bit if you can and try to shake it to get the paper to shift to the other end. After a minute or two put the printer back down and try to open the tray. If you can then just put the paper back where it goes in the tray. Be sure the pickup roller is clean, no paper dust and such. then try printing again. If you still can't get the tray out then you will have to dis-assembly the printer to get it clearer. Let me know if this gets you going. Buddy Corporate Computer Over 21 years of PC and printer support/repair
1. Open the upper front door. 2. Grasping the print cartridge by the hand grip, pull it towards you and slightly up to lift it out of the holder. 3. Then pull the cartridge straight out towards you. 4. Locate the feed roller release lever and gently push it back to release the pressure on the paper. 5. Pull the paper out. CAUTION! The paper may be covered with unfused toner, which can stain garments. 6. If you see no paper jammed under the cartridge, remove paper tray 1. The paper may not have fed all of the way into the printer. 7. Reinstall the paper tray and the toner cartridge. 8. Close the upper front door.
I have the HP C7280 and I was able to fix the problem. HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out. Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.
To solve one common problem, try this: Take out the paper tray. Slide the blue fence at the back away from the paper (toward the back of the tray) then slide it back to the correct position for the size of the paper. Replace the paper tray and see if the error message still appears.