Could be many things but mainly depends on the age of the machine. sounds to me like your paper problem especially the part about ghost jamming could all be down to the tyres that pick the paper up being worn out. a temperary measure is just to wipe them with a damp cloth to remove any paper dust in whatever grip there is, as for the colour cartridges make sure your settings aren't using the colour to make black as some machines do this. my suggestion is to get in a professional to give it a service unless its cost effective to buy an new one.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
3 Push down on the green lever.
24x PaperJam, Check Tray
1 Gently open the ... Jam, Check MP Feeder
Gently pull the jam straight out of the multipurpose feeder.
202 PaperJam, Open Rear Door
1 Open the ... side to locate a
Note: To clear the PaperJam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paperjam message.
4 Gently pull the jam toward you. 5 Insert the tray.
Note: Make sure... under the print media is locked down.
23x PaperJam, Remove Tray1, Pull Down ...
I was also stuck with this error message for a while. It turned out to be a 4x6 photo paper got stuck in back in a place that was not easily visible. I had to detach the double-sided paper module from the back, tilt the printer on its side and reach in with fingers and pliers to pull it out. The error message was correct, that something was blocking the cassette tray even though you could push the tray all the way in!
check and make sure that the paper is in near the rollers enough that it senses the paper and picks it up. try lightly pushing the paper down toward the rollers as it is suppose to pull one sheet through the feeder. hopefully, you didnt pull too hard on getting the 'jammed' paper out that it may have caused a misalignment in the feeder. try assisting the paper, that usually fixes it. hope this helps!
The error 41.3 is unexpected paper length and was caused by the printer pulling more than one sheet. Now the problem is clearing the paper jam in the paper tray. The only way I have found to get it clear is to put the printer on its back with the paper tray facing straight up. Now push the tray in just a little bit if you can and try to shake it to get the paper to shift to the other end. After a minute or two put the printer back down and try to open the tray. If you can then just put the paper back where it goes in the tray. Be sure the pickup roller is clean, no paper dust and such. then try printing again. If you still can't get the tray out then you will have to dis-assembly the printer to get it clearer. Let me know if this gets you going. Buddy Corporate Computer Over 21 years of PC and printer support/repair
I have the HP C7280 and I was able to fix the problem. HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out. Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.
To solve one common problem, try this: Take out the paper tray. Slide the blue fence at the back away from the paper (toward the back of the tray) then slide it back to the correct position for the size of the paper. Replace the paper tray and see if the error message still appears.
Open up the top and look into the cartridge/paper print area. Look in the corners, Sometimes little pieces of paper can still be stuck there. Once you are convinced that the paper and cartridge path is clear then...
Pull out the paper tray. Look inside the opening. If there is paper there then pull it out.
Take all of the paper out of the paper tray.
Turn it over (paper on top is now on the bottom of the tray)
i would try clening the paper feed tires and roller and if that dose not work i woudl replace them.also pull the paper tray out adn look in top of the printer where the paper feeds out of the tray to see if the is a peice paper is blocking the sensor that reads that the printer has paper.