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Insignia Pilot 80G MP3 player battery life

The spec's for my Insignia Pilot 80G MP3 player has the a battery life of up to 25 hours and I can't even get 8 hours out of it before I have to charge it. Do I have a defective battery? I do have a warranty on the Insignia Pilot. Why doesn't my player last more than 5 or less hours?

Frustrated customer,
Aja Griggs

Posted by on

  • General Chao Jun 16, 2008

    Oops! I meant "Why doesn't my player last 25 hours instead of less then 5 hours".

  • txpilot Jun 22, 2008

    I can't get more than 7 hours out of the battery. Do I need a new battery? Does the warranty cover this? Any suggestions?

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Hey General Chao,

Unfortunately, battery life can largely depend on how any given device is used - the louder the speakers or the brighter the LCD screen, the shorter a battery will maintain its charge. The 25-hour battery life quoted by the manufacturer may simply be an estimate based on the lowest possible settings for player volume, backlight and display settings. This means that the average user will probably encounter a significantly shorter battery life, especially when using maximum volume settings to compensate for ambient noise or other interference.

If you're still concerned, remember that you can always contact the manufacturer for further assistance at their toll-free hotline: 877-467-4289. Should your MP3 player be suffering from an actual hardware failure, Insignia may be able to provide you with additional trouble-shooting support or repairs if necessary.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 17, 2008

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