Question about Samsung NV10 Digital Camera

1 Answer

I have a samsung digital camera. The len is stuck when I switched on the camera and after a few seconds it gives a beeping sound before turning off by itself.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Nov 09, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Samsung PL 50 lens stuck half way


mechnism of the lens is deffective,get it serviced.

Mar 29, 2010 | Samsung PL 70 SL720 Digital Camera

2 Answers

Samsung Digimax D53 will not stay on


This is most likely a lens failure. Try contacting your manufacture if your camera is still under warranty. If not, try contacting your local electronic repair shop to get it fixed. Hope this helps!

Dec 07, 2009 | Samsung Digimax D53 Digital Camera

1 Answer

Lens stuc and makes beep sound


I had the same problem and my brother just wiggled the lens shut carefully while turning the power on at the same time , it took about 5 tries and finally had the lens was all the way back in place and it works great.It was just the lens was stuck open and would not start up like that I guess. better then junkin it.

Sep 01, 2009 | Samsung BL103 Digital Camera

1 Answer

When turning on my camera the stays on for only a


Hi there,

2 possible problems..

This is due to one of two problems:

First and easiest: the batteries are dead. Im sure you know how to fix that problem.

Second: your lens is jammed. The camera tries to turn on and extend the lens but since it is stuck, can't do so and gives up, beeps, and shuts off.

To fix this problem, send it into a repair shop. it shouldn't cost that much.

I hope that helped.

Regards,
Jeep Brainy

Aug 11, 2009 | Samsung Digimax D53 Digital Camera

3 Answers

My samsung L830 camera has jammed with the lens open and


Just had this happen to my L100. First, take out the battery and wait a couple hours for everything to cool down and discharge. Then place the battery back in. Then plug the USB cord into the camera and PC. Then turn the camera on and it should be okay. Just worked for mine.

Jul 15, 2009 | Samsung Digimax L830 Digital Camera

1 Answer

My samsung l830 camera lens is stuck open and when i press the power button it beeps 3 times and remains blue then does nothing


If the lens on the camera is stuck out, look to see if it's a little crooked. If it is, try to gently straighten it. If it still won't retract, try to gently push it in as you turn the power on.
If it won't turn on (the green light blinks and it beeps 3 times) push and hold the 'power' button and the 'play' button at the same time for a few seconds - it worked for my S730. Good luck!

Jun 28, 2009 | Samsung Digimax L830 Digital Camera

1 Answer

Lens stuck after dropping camera


Probably it can be fixed, but if the lens gears are too damaged the repair could be much expensive and you would prefer to buy a new one.
Take your camera to a qualified technician to check the price of a repair.

May 23, 2009 | Samsung Digimax S730 Digital Camera

1 Answer

Samsung Digimax D53 beeps and shuts off


I had the exact same problem. Camera turned on but turned off soon after, with lens still outside. I noticed the lens was crooked as if it was stuck. I pulled it out and I heard it click into place, for a second I thought I had broken it. I then turned it on and everything was working again ! Whew ! Problem Solved :D Good luck!!

Mar 15, 2008 | Samsung Digimax D53 Digital Camera

1 Answer

Will not turn on


Sounds like your lens is stuck. Try a gentle tug and it should open all the way. Then you can power your camera down.

Nov 01, 2007 | Samsung Digimax S800 Digital Camera

2 Answers

Camera Wont Turn on


Please eject camera battery and clean with a pin your battery tip in your camera with care fully.d36f20d.gif

Hope its helpful to you

Oct 17, 2007 | Samsung Digimax L60 Digital Camera

Not finding what you are looking for?
Samsung NV10 Digital Camera Logo

307 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Cameras Experts

kakima

Level 3 Expert

102366 Answers

Cindy Wells

Level 3 Expert

5059 Answers

Computer Links

Level 3 Expert

2385 Answers

Are you a Samsung Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...