Question about SanDisk Sansa e250 MP3 Player

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Sansa going beseck

My 2.0 GB sansa e250 MP3 player is not responding...
sometimes the screen goes black and sonetimes it switches off by itself.
I havent been able to use it 4 the last few dayz!
Suggest something please.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 18, 2008

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Hello excactly on christmas day my sansa e250 stoped responding, it turns on but it does not move on to the home page of the player, the screen stays at the sandisk screen, then it fades for about 2...


Try to do a reset, follow these instructions if this does not work. Reseat the battery.
Resetting your player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.

Resetting a Sansa View, Fuze, or Clip player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.

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STEP 1 - Reset the device
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2. Release the Power switch once the device is powered down.
3. Turn the device back on.

STEP 2 - Download and install the Sansa Firmware Updater
this is for mac os version.

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Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find.
plug in the Sansa, once it turns on, hold the power button until it turns off then switch the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button on the side until the player turns on with a black screen, saying it is in recovery mode.
Some people have said they had to hold both "Power" and "Record" to make it work.
Run the recovery tool software and you should be running again.

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Do a Firmware upgrade first - http://www.sandisk.com/sansa/#/support-0/
Enter Sansa e200 series

If this does not work, try the other methods I suggest in my Sansa player "Tips and Tricks" - click on My Profile if you do not see the article in the solutions section (no offense to Fixya, but your website is not yet user-friendly - needs some work).

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

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try going to recovery mode and upgarade the firmware of the player. Recovery mode = enable hold switch press the record button and press the menu button until it shows welcome to recovery mode on the player.

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Try to remove the battery and force the machine to switch itself off

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