Question about DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine

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Water will not pump through machine or deliver coffee,have taken off back panel and checked all pipes.Looks like pump is malfunctioning.What's the approx cost to repair? Machine is about 5 years old.

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Posted on Jan 25, 2011

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Loud drilling noise when coffee switch is turned on - rather than the usual purring noise - and no coffee delivery either


How old is your machine ? and what maintenance have you done over time such as replacing the shower curtain located at the pourring end of the hot water ? I had too very loud noise coming occasionnally from the stainless steel rack holding the cup while coffee is delivered. If your ground coffee is too fine it will stop flow during making a shot. Is water coming out when no coffee is placed in the portafilter.The water pump on this machine is a cheap pump that has to be replaced over time. Mine is 7 years old and has delivered four cups of expresso everyday of the year, and still working.3841c994-fb4b-459f-8d1f-710e0aafc3c0.jpg 2ead4f70-37c6-4236-a9c2-992dba149c4c.jpg

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1 Answer

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Need more information to solve your problem.

Does the pump come on (do you hear it?) but no water comes out when you make coffee?

When you select Hot Water and open the steam valve, does the pump run and does water come out the steam valve?

If you hear the pump running but no water is coming out - then it could either be that the pump needs to be primed. In that case you would select Hot Water and open the steam valve all the way and let water run out the wand for a minute or two.

If the steam wand delivers water but you don't get any water when you brew coffee, then either the coffee is ground so fine that the water cannot go through the coffee grinds OR the filter disc may be plugged up. Try grinding coarser and try removing the filter disc and cleaning it with a toothbrush - hold the disc to the light and verify that you can see through all the tiny holes.

If it pumps water for coffee but you don't get water out the steam pipe, then the steam wand may be plugged with hardened milk - in that case remove the plastic frother and soak it and clean it. Also use a bent paperclip to clean the hole in the end of the chrome steam pipe.

If the pump doesn't run at all and you don't hear any pump noises ever - then either the pump has failed or has a loose wire.

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1 Answer

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Is it leaking only when brewing coffee ?

If not I would check the seal under the water tank (Part #NM05.006)

If so, I would check the following:

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2- The o-ring of the water tubes coming in and out of the boiler.

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When connecting the water pipe have you taken the air lock in the pipes.,do you hear the sound of the pump when it's on.

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sounds a if your heating element isn't being allowed to generate enough hot to send the hot water up the pipe, see most coffee makers do not actually pump the water, what happens is that the water passes through a heater that rapidly heats the water causing steam to push some of the water up the pipe(also creating the popping noise you hear), if the pipe is coated with residue from the water(most water has calcium and other mater which is deposited on the pipe walls during rapid heating), you need to do a cleaning cycle either using a commercial cleaning solution made for coffee pots or you can run some vinegar through it stopping for a few minutes about half way through the amount you are using to allow some of the vinegar to dissolve the residue from the pipe walls. that should clear up the problem, you should clean it at least every couple of weeks to keep it running smoothly

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My Jura Capresso coffee maker is "shorting" the coffee, delivering espresso-sized portions instead of larger volume coffee. The electronics seem to be malfunctioning.


The sieve in the brew unit is probably clogged, this means that it takes to long to push the water through the coffee. There is an automatic time-out on the pump that controls this. It also can be that your coffeeoutlet is clogged.

Try cleaning out any used coffeegrounds from the inside of the machine, use your finger up into the brew unit. If this doesn`t help, it needs service.

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Remove the screw and shower in the group, then press the brew button, if water flows then clean shower. I will send instructions for descale and backflush. Cut time for backflush by half.
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