Question about HP Office Equipment & Supplies
Try resetting the printer. Here's a link the reset procedure through a secret menu.
Posted on Aug 01, 2012
Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.
Posted on Nov 09, 2010
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Posted on Jan 02, 2017
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I'm not even pulling up any info on that error msg.
Where are you reading the error msg from, within Windows? Or from the printer itself?
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