Question about HP Photosmart C6380 All-In-One InkJet Printer

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Mt HP Photosmart C6380 keeps wadding up the paper and gets jammed. It then says out of paper and when I clear it and press OK, it crinkles the paper to death. Please tell me how to fix this. There is nothing on the HP forum on this particular problem. Thankls

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Hp printer paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Posted on Nov 09, 2010

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Click on the link below and it will give you step by step instructions to clear a paper jam with video demonstration.

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