Question about SanDisk Sansa e270 MP3 Player

1 Answer

Screen turning pink!!!???

I got my sansa just about 6 months ago and rarely use it... now i want to add new songs so when i plugged it into my computer and it said i was loading my mp3 just froze and the display turned pink realy slow while on my computer said it disconnected! What is happening and is there way to fix it???

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  • mnqcarriere Jun 24, 2008

    Bought my daughter one for christmas. She was trying to put songs on it last night after all her songs mysteriously disappeared, it froze up and the screen started turning pink. I have taken the battery out and it stills has a black screen but there is power since the blue ring is lit up. Maybe have to replace battery????

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 26, 2008

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1 Answer

I accidently went to settings and went to format and presses yes and it deleted everything i had. It happened like 6 months ago. Over the 6 months i have started over with putting songs on it and...


Unfortunately, you have likely overwritten the old songs by copying new songs.

One free product worth trying is Recuva (http://www.piriform.com/download)

Download and install Recuva, plug the mp3 player into your computer, and see what can be recovered. Even if you can see some of your old songs they might be corrupted so make sure to listen to them.

I hope this has been informative.

Mar 07, 2011 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa clip won't play the songs I loaded on!


I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.

Jul 15, 2009 | SanDisk Sansa Clip MP3 Player

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Randomly deleted songs and cannot upload more


Get the latest firmware upgrade from Sandisk's website to be on the safe side, but I'm thinking that your song licenses expired. Convert all of your songs to mp3 format, and you will not have these kinds of problems.

Jul 06, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My display is turnin pink?


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 15, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

The display screen is turning pink??


mine did that so i had 2 unscrew the back and remove the battery then when i had put it all back together it worked

Jun 15, 2008 | SanDisk Sansa e270 MP3 Player

2 Answers

The screen is turning white when I change song


You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
2.Hold Rec button
3.Turn player on
4.Plug your player into the PC
5.Go to My computer
6.Find a Icon named 16Mb Format
7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

May 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

MP3 needs to refresh DataBase?


You have to many songs a sansa e 250 only holds a certain amount of space so your best bet is to buy a memory card or delete songs so you can add new ones.


sincerely,Britani

Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

WONT DELETE!!!!


first you have to turn your sansa on and go to the setting and then you have to go to usb mode and ptu it on "mtp"
then plug it back up to your computer and this time when you plug it up the computer will start detecting it and when add song use your windows media player

Mar 05, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Not able to delete the songs


Sure. Just plug it in. Go to "My computer" RIGHT click on the sansa m240 icon and choose FORMAT. Let me know if this worked. (and don't forget to rate my solution). Best, D.

Aug 13, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Cant transfer anything to my player (e250)


i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?

Mar 05, 2007 | SanDisk Sansa e250 MP3 Player

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